Unleashed Partner Agreement

Draft — pending legal review. Plain-English draft; not yet approved by a qualified solicitor.

Version: 9 (internal reference v11) · Effective from: the date you accept it (see clause 24)

Version note: Version 9 (internal reference v11) is Version 8 (internal reference v10) with two changes, both in Annex C: (1) the Photo ID paragraph now says that an automated check reads your ID and selfie first, using a third-party AI service that is barred by contract from using the images to train its AI models and, under its published data policy, normally deletes them within 30 days (it may keep them for up to 2 years if its safety systems flag them for possible misuse, or for longer where the law requires); that we do not match the face in the selfie to the face on the ID or create a face template; that only a person can reject your ID; that your ID is checked automatically only if our records show you are 18 or over, and that you can choose to have a person check it instead; and that the record we keep includes the result of the automated check and whether it was checked automatically or by a person; and (2) the paragraph on who we share your data with now says that ID images are sent to Anthropic Ireland Ltd and processed by Anthropic PBC in the United States under the EU Standard Contractual Clauses with the ICO's UK Addendum, and that, where POPIA applies, transfers from South Africa rely on section 72(1)(a) of POPIA. Every other clause, including the Rate Card terms, is word for word as in Version 8, and Version 8 itself stays exactly as anyone accepted it. Rollout. We tell you about this version by email and in the portal, saying what is changing and why. If the version you last accepted promises 30 days' notice of a new version, we will not ask you to accept this version until at least 30 days after we tell you about it.

Between: Unleashed OS Ltd, a company registered in England and Wales with company number 16601258, whose registered office is at Office 13552, 182-184 High Street North, East Ham, London E6 2JA, United Kingdom ("Unleashed", "we", "us"), and the person who accepts this Agreement in the partner portal ("you", the "Partner").

Protecting Unleashed's leads and clients: the short version. This box is part of the Agreement, but if it ever conflicts with the detailed clauses, the detailed clauses win.
Leads and clients belong to Unleashed. Every lead, lead list, call sheet and client relationship is Unleashed's. Clients sign up with and pay Unleashed, never you. Earning commission on a client does not make them your client (clause 15A).
Keep it confidential and keep it in our systems. Use lead and client information only to sell and support Unleashed products. No copying, exporting, scraping, screenshots or personal copies (clauses 13.7 and 15).
Talk to clients through Unleashed. Use the Unleashed CRM, inbox and phone numbers so the client's history stays with Unleashed, not on your personal phone or WhatsApp. We can reassign a client to someone else (clause 15B).
No taking clients or leads elsewhere. These rules only cover Unleashed clients you dealt with in your last 12 months as a Partner and leads we gave you that you actually spoke to or exchanged messages with in your last 6 months. While you are a Partner and for 12 months after you leave, you must not approach those clients to sell them a competing product or to get them to leave Unleashed. For 6 months after you leave, you must not sell them a competing product even if they come to you, must not sell a competing product to those leads, and must not poach Unleashed staff or Partners you worked with (clauses 16 and 16A).
When you leave, return or delete all Unleashed lead and client data within 7 days and confirm it in writing (clause 13.8).
If you break these rules, after a fair process you lose commission on clients you took and may have to repay recent commission on them. Only a material breach of the confidentiality, client or lead rules (clauses 15, 16 and 16A) can also stop future commission, and only a serious or deliberate one can cost you unpaid commission on the clients affected. A slip in the record-keeping rules (for example, logging a call late) never does. We can also ask a court to stop you (clause 16B).
What you can still do. You can work for anyone, including competitors, and sell to anyone who is not an Unleashed client you dealt with or a lead we gave you. If you work for a competitor, you just must not deal with those clients or leads there during the periods above (clause 16.7).

Key terms at a glance

This summary is part of the Agreement, but if it ever conflicts with the detailed clauses, the detailed clauses win.

The role. You do the setting and the closing yourself (full-cycle): you find the businesses, start the conversations, book and run the demo and close the sale. We do not normally provide warm leads; any leads, lead lists or call sheets we do give you stay ours. Once a client has paid, Unleashed (our founder) handles the client's onboarding and setup, and the client relationship belongs to Unleashed (clauses 2 and 15A).
You are self-employed. You run your own business. You are not our employee or worker. There is no salary, wage, retainer, expenses or reimbursement of any kind (clause 4).
Commission only. You are paid only a share of money our customers actually pay us for clients you bring in. If you make no sales, you earn nothing. We do not promise or guarantee any level of earnings. Every money example in this Agreement or anywhere else is illustrative only (clauses 6 and 11.4).
Your rate. In short: 22% flat, +3% on clients we ask you to look after (the +3% is not guaranteed, because Unleashed looks after most clients itself; the Rate Card figures win if they differ). On every payment received on or after the later of 26 October 2026 and the time you accepted this version, whatever the client (but never less than your old rate on a client who first paid before you accepted this version: clause 6.3A), while you are Active you earn the same flat rate as every other partner, set in the Rate Card. Your XP, level and badges are status only and never change your pay. When you are not Active you earn a trail rate (or your standard rate if that is lower). You are Active if you have brought in at least one new paying client within the Active window, and the portal warns you before it runs out. The rates, the window and every other figure are in the Rate Card (clauses 1.2 and 6).
New-client boost. On each new client's first paid invoice you earn your rate plus the boost set in the Rate Card, on all products (clause 6.7).
Care contact (only when we ask). Unleashed looks after clients. You become a client's care contact only if we ask you in the portal (a care request, sent only to the client's closer) and you accept it, for example once we have too many clients to look after ourselves. This is not guaranteed: Unleashed looks after most clients itself. While you are, you earn the care extra set in the Rate Card on every subscription payment from that client, every month, on top of any other commission on that client. There is no check-in schedule. It stops if you hand care back, the client asks not to be contacted, or we end the request or move care under clause 15B.3. It ends if you stop being Active, and it is not paid on one-off purchases (clause 6.14A).
Upsells. Selling an existing client a new product earns commission at your normal rate (clause 6.15).
Recruiting bonus. If a partner you introduced brings in a paying client and that client has made the number of cleared payments set in the Rate Card, you earn the one-off recruiting bonus set in the Rate Card, once per partner you introduced (clause 6.6). It is cancelled if those payments are refunded.
Recruiter override. A share of what your recruits' clients pay, at the recruiter override rate in the Rate Card, for as long as you are Active (clause 6.4). Paid by Unleashed on top; their pay isn't reduced. One level only (clause 6.6A).
Bonuses. We may from time to time offer a bonus campaign, published in the portal in advance on the same terms to all eligible Partners, based only on results and optional. Until paid, a bonus is not commission (clause 6.17).
Splits. If one partner books the demo (the setter) and another closes (the closer), commission is split between them in the shares set in the Rate Card. If you do both, you get 100% (clause 7).
Hold before you can withdraw. Commission on a new client is on hold for the new-client hold period from that client's first payment; commission on later payments is held for a short settling period. Both periods are in the Rate Card. The new-client hold is the client's refund window (the 30-day money-back guarantee), so, unless you are a Trusted Partner, you are not paid on money the client can still ask back under it; later reversals happen only as clause 6.10 says. If the client refunds during a hold, or cancels during the new-client hold, that commission is cancelled. Trusted partners are paid faster: once the number of your clients set in the Rate Card (now 3) have each passed the full new-client hold with no refund, cancellation or chargeback, the new-client hold on your new clients is the shorter trusted hold in the Rate Card; a refund under the money-back guarantee after that shorter hold is reversed under clause 6.10. Trusted status pauses while a chargeback is open, ends if a chargeback is lost or after a clause 9 decision, and can be earned again (clause 6.9(a)). You can only withdraw commission whose hold has ended (clause 6.9).
Honest selling is a condition of being paid. Future commission is forfeited for misrepresentation or fraud, after a fair process with a right to respond. Other selling breaches (such as pressure selling) can cost you commission on the sale affected and can end this Agreement (clause 9).
Suspension or ban. A suspension pauses earning and payouts: nothing new accrues and nothing is paid out while you are suspended, but commission you have already earned stays yours and is paid once the suspension is lifted. Apart from losing commission on tainted sales (clause 9), commission not yet paid to you on the customers affected is forfeited only if we end this Agreement and ban your account for Serious Misconduct (fraud, misrepresenting our offer, deliberate or repeated non-compliant outreach, or abuse), after a fair process with a right to respond (clauses 9 and 19).
Buyout. We may (but you may not) buy out all your future commission for 10 times the greater of your Average Monthly Commission (over the last 3 full months) and your Current Monthly Commission. We must do this if Unleashed is sold. We will not use our optional buyout in your first 12 months (clause 10).
Leads and clients are Unleashed's. See the box above and clauses 13.7 to 16B.
Your data. Annex C explains how we use your personal data.
Either of us can end this Agreement on 14 days' notice (clause 20).
You must be 18 or over to accept this Agreement (clause 3). Sales reps aged 16 or 17 do not accept it; they sign the Minor Agreement with their parent or guardian (clause 23A.14).
No commission on top-ups. You earn on plans, not on top-ups or minute or message packs (clause 6.8).
Changes. Products, prices and offers change only by a new, dated version of the Rate Card, whose prices and offers apply to sales made after it starts (commission changes follow clause 21.3) and which never needs you to re-sign. A change to a commission term that is worse for you can apply from the day after we tell you about it by email and in the portal, with no longer notice, and only for a reason that applies to every Partner; if you leave within 30 days, the change never applies to you and you keep the old trail rate, and after you leave later cuts never apply to you. The core terms change only if you accept a new version of this Agreement: we tell you what is changing and why when we ask, you can choose to keep your current version with full use of the portal, and if you do, the version you last accepted continues (clause 21).
Liability. Our liability to you is capped, except for commission (clause 18). You compensate us for third-party claims caused by your breach, but never for a regulator's fine on Unleashed (clause 18.6).
Sales reps. Extra terms apply (clause 23A), including call recording on Unleashed lines (clause 23A.8A) and recording of video or phone sales meetings (clause 23A.8B) under the Call Monitoring Policy. Disputes over £25,000 go to arbitration in London; smaller ones go to the English courts (clause 23A.9).
English law applies (clause 23), with extra terms for US partners (clause 22).

1. About this Agreement

1.1 This Agreement sets out the terms on which you may introduce and sell Unleashed products to new customers in return for commission. It applies from the moment you accept it under clause 24.

1.2 The documents. This Agreement, together with the Rate Card and the Brand and Claims Rules (each as changed under clause 21), is the whole agreement between us about the Partner programme. The Rate Card is Unleashed's versioned Commercial Schedule, published at https://partners.unleashed.vision/legal/rate-card and shown in the portal as the Rate Book. Each version has a number, a start date and a SHA-256 hash, and is kept online permanently. The Rate Card holds only products, prices, offers and figures (for example list prices, packages, lock-in terms, allowances, top-up prices, commission rates, the flat rate, care extra, trail, boost, bonuses, setter and closer rates, windows and hold periods). It can never require you to work any hours, meet any target or quota, or follow any method; if it appears to, clause 4 wins. If these documents conflict, they apply in this order: (a) clauses 4, 9 and 21 of this Agreement; (b) the rest of this Agreement; (c) the Rate Card version that applies under clause 21, for the figures it sets; and (d) the Brand and Claims Rules. A figure in the Rate Card governs over any figure shown elsewhere in the portal or in any marketing material.

1.3 Words in bold or with capital letters have the meanings given in Annex A.

1.4 Headings, the "Key terms at a glance" section and Annex B are there to help you understand the Agreement. Examples are illustrative only and are never a promise of what you will earn.

2. How the programme works in practice

2.1 Full-cycle setting and closing. You do both the setting and the closing: you find businesses (and, for the OS app, individuals) who may want an Unleashed product, start the conversation, book and run the demo, and close the sale using our approved materials and checkout links. You generate your own prospects: we do not provide warm leads as a matter of course (see also clause 4.5). If we choose to give you leads, lead lists or call sheets (Company Leads, and the information about them, Lead Data), clauses 13.7, 15 and 15A apply to them. If you work with another Partner, one of you may set and the other close, and clause 7.2 applies.

2.1A Onboarding is ours. Once a client has paid, Unleashed (our founder) handles the client's onboarding and setup. You must not promise a client any onboarding, setup or service that is not in our customer terms. The client contracts with Unleashed, and the client relationship, its records and its goodwill belong to Unleashed (clause 15A). If you look after a client after the sale, you do so in Unleashed's name under clause 15B.

2.2 Your appointment is non-exclusive: we may appoint other Partners anywhere and sell directly ourselves. We decide which products are available, the prices, the customer terms and whether to accept any customer. You have no authority to change any of these (see clause 5).

2.3 The partner portal shows your level (status only), rate, Active status, registered leads, commission history and payout status. You are responsible for checking it and telling us within 60 days of a payout if you think something is wrong (clause 8.10).

3. Who can be a Partner

3.1 Age and capacity. You confirm that you are 18 years old or over and legally able to enter into a binding contract where you live. If you are not, you must not accept this Agreement. We may ask for proof of age at any time (including through our payment provider's identity checks) and may suspend your account until you provide it. If we find you were under 18 when you accepted, we may end this Agreement immediately; commission properly earned on genuine sales up to that point will still be paid to you. A sales rep aged 16 or 17 is covered by clause 23A.14 instead.

3.2 Acting in business. You confirm that you are entering into this Agreement for the purposes of your own trade, business or profession (including a business you run alongside study or other work), and not as a consumer.

3.3 Right to do this work. You confirm that you are legally allowed to carry on a self-employed business in the country where you live, and that doing so does not breach any visa condition, employment contract or other obligation that binds you. If you hold a visa that restricts self-employment (for example, a UK Student visa), you must not accept this Agreement unless your visa permits it. This is your responsibility to check.

3.4 Sanctions. You confirm that you are not a person (and not owned or controlled by a person) named on any UK, US, EU or UN sanctions list, and that you do not live in a country subject to comprehensive UK or US sanctions.

3.5 One account. You may hold only one Partner account. If you trade through your own company, that company is the Partner, and you confirm you are authorised to accept this Agreement for it.

3.6 No fee to join. You never have to pay us anything, or buy any product, to become or remain a Partner. We do not pay anyone for recruiting Partners as such; all commission is calculated only from money real customers pay for products, and the recruiting bonus (clause 6.6) and recruiter override (clause 6.6A) are paid only out of, and after, real paying clients' payments.

4. Your independent status

4.1 Self-employed, not an employee or worker. You are an independent self-employed contractor (in the UK) or an independent contractor (in the US and elsewhere). You are not our employee, and we both intend that you are not our "worker" within the meaning of section 230(3) of the Employment Rights Act 1996 or any similar law. Nothing in this Agreement creates a contract of employment or a contract to do work personally.

4.2 Commission only. Your only payment under this Agreement is commission under clauses 6 to 8 (and any buyout under clause 10). We pay no salary, wages, retainer, holiday pay, sick pay, pension contributions, fees for your time, expenses or reimbursement of any kind. You bear all your own costs (for example phone, travel, software, advertising and any helpers).

4.3 No earnings promises. We do not promise or guarantee that you will earn anything, or any particular amount. Your earnings depend entirely on whether customers buy and keep paying. Any figure, example or case study anyone gives you (including us) is illustrative only.

4.4 You control how you work. You decide whether, when, where, how and how much you work. We set no minimum hours, sales targets, quotas, shifts, rotas or schedules, and we will not supervise or direct the way you carry out your business. You will not be disciplined for working little or not at all. The only rules we set are the ones needed to protect customers, our brand and the law (clauses 11 to 13), and these apply to the result (what is said to customers and how their data is used), not to how you organise your time. The requirement in clause 15B to use Unleashed systems for client contact is of this kind: it makes sure the data and records of Unleashed's clients are kept securely and lawfully with Unleashed, and does not control when, where or how much you work.

4.5 No obligation to offer or accept work. We are not obliged to give you any leads, customers or opportunities, and you are not obliged to accept or pursue any. There is no mutuality of obligation between us beyond the terms of this Agreement.

4.6 You may work for others. You may work for anyone else at the same time, including businesses that compete with us. The only limits are your confidentiality and data obligations (clauses 13.7, 13.8 and 15) and the limited, time-bound restrictions in clauses 16 and 16A, which protect Unleashed's clients, the leads we give you, and our staff and Partners. Nothing in this Agreement stops you working for a competitor.

4.7 Substitutes and helpers. You do not have to do the work personally. You may engage helpers or send a substitute to do any part of your business, at your own cost and under your own control, provided that:

(a) each of them is 18 or over, is not someone whose own Partner account we have ended for Misconduct, and is not on a sanctions list;

(b) you make sure they follow this Agreement as if they were you (especially clauses 9, 11, 12 and 13);

(d) anyone who uses an Unleashed line or the Unleashed dialler for you first accepts the Call Monitoring Policy (clause 23A.8A), and, as (a) requires, no one under 18 may use an Unleashed line for you. We will not refuse a substitute for any other reason. You are responsible for any pay, tax and legal obligations you owe to your helpers.

4.8 Your own equipment and identity. You provide your own equipment, phone, internet and workspace. You will present yourself as an independent Unleashed Partner (for example "Jo Bloggs, independent Unleashed Partner"), not as an Unleashed employee, and you will not use an Unleashed email address, job title or uniform unless we have agreed it in writing as a marketing tool. This does not stop you using the Unleashed systems we provide under clause 15B (such as a partner inbox or phone number), which identify you as an independent Partner.

4.9 Training is optional except for compliance. Any training, scripts, playbooks or coaching we offer are optional resources. The only thing you must complete is the short compliance onboarding (which covers commission-only status, honest selling and data rules), because it protects customers and the law.

4.10 Non-waivable rights. Nothing in this Agreement takes away any right that the law says cannot be taken away.

5. No authority to bind Unleashed

5.1 You are not our agent and have no authority to make any contract, promise, representation, warranty, discount, refund or other commitment on our behalf, or to negotiate prices or terms. Every sale is made only by the customer accepting our standard terms through our checkout or a contract we sign.

5.2 You must not hold yourself out as having any such authority.

5.3 Nothing in this Agreement creates a partnership, joint venture or employment relationship between us. "Partner" is a programme name only.

5.4 Commercial agents. We both intend that the Commercial Agents (Council Directive) Regulations 1993 do not apply, because you have no continuing authority to negotiate or conclude sales on our behalf and our products are mainly subscriptions to online software services rather than goods. If a court decides they do apply: (a) the notice periods in regulation 15 will apply where they are longer than those in clause 20; (b) you will be entitled to an indemnity under regulation 17(3), not compensation under regulation 17(6); (c) any buyout payment and any trail commission paid after termination will be taken into account in calculating that indemnity, so far as the law allows; and (d) regulations 7 to 12 override clauses 6.9, 6.10, 9, 16B, 16C and 19 so far as they conflict, and only so far.

6. Commission

6.1 What you earn on. You earn commission on Commissionable Receipts from each Referred Customer attributed to you under clause 7, at the rate that applies under this clause 6, for as long as:

(a) that customer keeps paying for the product;

(b) this Agreement (or, after termination, clause 20.5) allows; and

6.2 The Rate Card sets the figures. The flat rate, care extra, Active window, trail rate, boost, bonuses, setter and closer shares, hold periods and lead protection period that apply to you are those in the Rate Card version that applies under clause 21. The payout threshold and payout schedule are shown in the portal. This Agreement sets the rules and states none of these figures. A new Rate Card version never reduces commission on Commissionable Receipts received before it takes effect (clause 21.4).

6.3 Standard Rate. Your Standard Rate is the flat rate in the Rate Card. It applies to every Commissionable Receipt received on or after the later of 26 October 2026 and the time you accepted this version, whatever the Referred Customer and whenever they first paid (but see clause 6.3A for customers who first paid before you accepted this version). It is the same for every Partner. Your XP, level and badges are status only and never change it. While you are Active you earn your Standard Rate (plus the care extra while you are a client's care contact under clause 6.14A). Setters and closers earn the rates in clause 7.2.

6.3A No loss on existing clients. On a Referred Customer whose first payment was before you accepted this version, your Standard Rate on each Commissionable Receipt is the higher of the flat rate and the rate that applied to that customer to you (after any deduction then applying to you on it) immediately before you accepted this version. Before you accept this version, the portal shows you each such customer and the two rates being compared.

6.4 Active and trail. You are Active if at least one New Paying Client has been attributed to you (in whole or in part) within the Active window set in the Rate Card. The window is counted from the date of the first paid invoice of your most recent New Paying Client. When you are first approved as a Partner, you are treated as Active for an initial grace window of the same length from approval, even before your first sale. If you were approved before version 5 of the commission schedule took effect and have not had a New Paying Client since, your grace window runs from the date that version took effect, as shown in the portal. The Active window is the length set in the Rate Card; from 26 October 2026 it is longer than before, and days already counted towards the earlier window still count. We warn you in the portal and by email when you have used the warning period set in the Rate Card, so you have time to bring in a new client. The portal shows your status and the days left in your window.

6.5 Trail rate. While you are not Active, you earn the Trail Rate on Commissionable Receipts from your existing Referred Customers instead of your Standard Rate. The Trail Rate is set in the Rate Card, or is your Standard Rate if that is lower. Your next New Paying Client makes you Active again, and your Standard Rate applies from the next invoice paid after that.

6.6 Recruiting bonus. If a Partner you introduced to the programme (your Recruit) brings in a New Paying Client, you earn the one-off recruiting bonus set in the Rate Card when that client has made the number of cleared payments set in the Rate Card (two when this version was written) and none of those payments has been refunded, cancelled or reversed:

(a) is paid once per Recruit, however many clients the Recruit later brings in;

(b) is not paid for recruitment alone, and is not paid on a client whose payments are refunded, cancelled or reversed before the required number of payments has cleared;

(c) is then dealt with under clause 6.9 like any other commission before you can withdraw it, and is cancelled if the Recruit's commission that triggered it is cancelled before it is paid to you (a later qualifying client of the same Recruit can then earn it, still only once);

(d) is not paid while your account is suspended (it is kept and paid once the suspension is lifted), and is forfeited if your account is banned (clause 19.5).

6.6A Recruiter override. You earn a share of what your recruits' clients pay, at the recruiter override rate in the Rate Card, for as long as you are Active (clause 6.4). Paid by Unleashed on top; their pay isn't reduced. One level only. In detail, for each payment a client makes through a Partner you introduced (your Recruit):

(a) you earn the recruiter override rate in the Rate Card on the payment, measured before VAT and after any discount, in addition to (not out of) the Recruit's own commission, which is unchanged;

(b) it is paid only on your Recruit's own clients, never on Partners your Recruit introduced (one level only);

(c) it is paid for as long as you are Active (clause 6.4) and the payment stands (is not refunded, cancelled or reversed). If you go a full Active window without a New Paying Client, the override pauses; your next New Paying Client resumes it from the next payment, and nothing is paid back for the pause. For a Recruit you introduced before the later of 26 October 2026 and the time you accepted this version, the override stays limited to the 12 months that applied to that Recruit;

(d) it is held, released and cancelled like the Recruit's own commission on the same payment under clauses 6.9 and 6.10, so a refund of the client's payment reverses it in proportion, and it is cancelled if the Recruit's commission on that payment is cancelled;

(e) it is not paid while your account is suspended or after it is banned or forfeited (clause 19.5), and your Recruit's account being suspended or banned does not change what you earned before that date. It is not a fee for recruiting: it exists only where real customers pay for products.

6.7 New-client boost. On the first paid invoice of each New Paying Client, for every product, you earn your Standard Rate plus the boost set in the Rate Card (in percentage points) instead of your usual rate. The boost:

(a) is not reduced by trail (a New Paying Client makes you Active anyway);

(b) applies once per customer: a $0 or trial invoice does not count, and a customer who cancels and later resubscribes does not trigger a second boost;

(d) replaces any flat signup bounty: we never pay both on the same customer; and

(e) is subject to the hold period and clawback in clauses 6.9 and 6.10 like all other commission.

6.7A Product premium. On products the Rate Card marks with a premium (currently websites and bespoke systems), your rate on that product's invoice is your flat rate plus the premium shown in the Rate Card, paid once on that invoice.

6.8 Earned only on cash we actually receive. Commission is calculated only on Commissionable Receipts: money we actually receive in cleared funds from a Referred Customer for a product, after deducting VAT, sales tax and similar taxes, refunds, credits, chargebacks, discounts and coupons. Where a customer pays through an app store or marketplace (for example Apple or Google), only the amount we actually receive after that store's own commission counts. No commission is earned on invoices that are unpaid, written off or in dispute, or on one-off set-up, hardware or pass-through charges unless the Rate Card says otherwise. No commission is earned on top-ups. A Top-up, and any minute or message pack, is not a Commissionable Receipt and is not counted for any rate, boost, bonus or threshold. A Top-up is an optional, one-off purchase of extra usage beyond the customer's plan allowance, made by the customer. Any charge billed regularly with, or as part of, a plan is a Commissionable Receipt, whatever it is called, and so is any increase in what a customer pays for their plan, even if it is described as a top-up. We will not move plan value into Top-ups, or present a price rise as a top-up, to reduce commission. Upgrading a customer to a bigger plan is different: commission is earned on the new plan's price.

6.8A Payment routes. Commission is earned on payments made through an Unleashed payment link, checkout, app store or any other payment route Unleashed sets up. If Unleashed chooses to take a customer's payment another way, you earn commission as if it had come through your link. A sale you set up that Unleashed completes through its own channels is still attributed to you under clause 7. Taking or arranging a customer's payment outside an Unleashed payment route yourself is dealt with under clause 16C.

6.8B Prepaid lock-ins. Where a customer pays for several months at once under a lock-in in the Rate Card, commission is worked out month by month as if paid each month separately; a partial refund reverses only the commission on the months refunded.

6.9 When commission is earned. Commission on a Commissionable Receipt is only earned (and only becomes payable) when the hold period has ended, provided the conduct conditions in clause 9 are met, your account is not suspended or banned (clause 19), and in that time the receipt has not been refunded or charged back and, during the new-client hold under (a), the customer has not cancelled. The hold periods are set in the Rate Card:

(a) New client: for commission on a customer's payments in their first month, until the new-client hold has passed after that customer's first payment. If you are a Trusted Partner, the new-client hold is the shorter trusted hold in the Rate Card instead. You become a Trusted Partner automatically once the number of your customers set in the Rate Card have each passed the full new-client hold with their commission cleared and nothing on them refunded, cancelled during the hold, reversed or charged back. While a chargeback on any of your customers is open, the full new-client hold applies to customers who pay in that time. You stop being a Trusted Partner, and the full new-client hold applies again to customers who pay after that, if a chargeback on any of your customers is decided against us, if we decide under clause 9 (after the process in clause 9.3) that you committed Misconduct or a Selling Breach, or if fewer than that number of your customers remain clean (for example because one is later refunded). You can become a Trusted Partner again once a further number of your customers set in the Rate Card clear the full new-client hold in the same way after that. Whether you are a Trusted Partner is worked out automatically, and you can ask for a person to check it at any time (Annex C). A refund the customer has a right to after a trusted hold has ended (including under the money-back guarantee) reverses the commission under clause 6.10; and

(b) Later payments: a short hold from receipt, while the payment settles. If a receipt is refunded or charged back during its hold period, the commission on it is cancelled. If the customer cancels during the new-client hold under (a) (and only then), the commission on that customer that is still on hold is cancelled; a cancellation during the short hold on later payments under (b) does not cancel commission. Until the hold period ends, commission is shown in the portal as "Pending" with the date it is due to clear (the portal's "Total earned" figure includes it), and it is not owed to you. When the hold ends it moves to "Available to withdraw", and only that amount can be paid out (clause 8.3).

6.10 Clawback and set-off. If, within 90 days after a Commissionable Receipt (the Clawback Period, or the period stated in your Rep Schedule if shorter), we have to refund it because the customer has a legal or contractual right to the refund, or it is charged back, or it is refunded or credited because of your Misconduct or a Selling Breach, the commission on it (including the boost) is reversed. A refund under the money-back guarantee in the Customer Terms is a refund the customer has a contractual right to, so it reverses the commission on it. Refunds or credits we choose to give for our own reasons (for example goodwill or a service failure on our side) never reverse your commission. We may recover a reversal by deducting it from commission or a buyout amount we owe you; this clause is your prior written agreement to that deduction. If there is nothing to deduct it from within 90 days, you must repay it within 30 days of our written request, except that we will not seek repayment of reversals totalling less than £50 (or $65) in a calendar year.

6.10A Limits on set-off. Wherever this Agreement lets us set off or deduct an amount from what we owe you, we may set off only amounts that are agreed, decided under clause 9.3, or ordered by a court or arbitrator (a reversal under clause 6.10 is agreed by this Agreement). Until a decision, we may hold a disputed amount, but not more than our reasonable estimate of the loss, and for no longer than clause 8.6 allows.

6.11 Self-dealing. You earn no commission on purchases by you, your own business, anyone you live with, or any business you or they own or control, unless we agree in writing beforehand. You must not split, re-route or disguise a sale to obtain a boost, a higher share or a second attribution.

6.12 Custom rates. If we agree a custom rate with you in writing (including in the portal), it applies instead of the Standard Rate, but the trail rules still apply unless the custom agreement says otherwise.

6.13 [Not used.]

6.14 [Not used.]

6.14A Care contact (only when we ask). Unleashed (our founder) looks after clients after the sale. You are not expected to look after any client, and you earn your rate under this clause 6 without doing so.

(a) Care requests. We may ask you, through a care request in the portal, to look after a particular client attributed to you as its closer (or as setter and closer) (for example, once we have more clients than we can look after ourselves). We send care requests only to that client's closer (the account owner), only to Partners who are Active, and never to a Rep under 18. We decide whom to ask honestly, rationally and in good faith, using the criteria published in the portal (such as the client's wishes, location, language, availability and the quality of any care already given), and never because of a protected characteristic or to reduce what you earn. You become that client's care contact only when you accept the request in the portal, and you stay the care contact until care ends under (d). You do not have to accept, you can hand care back at any time in the portal, and declining or handing back has no consequence and is never held against you, including when we decide whom to ask in future. Only one Partner is a client's care contact at a time. If you were a client's care contact under the version of this Agreement you accepted before this one, that counts as a care request you have accepted under this clause from the time you accept this version, so the care extra continues until care ends under (d).

(b) Care extra. While you are a client's care contact, you earn the care extra in the Rate Card on every subscription payment from that client, every month, in addition to any other commission you earn on that client under this clause 6 (so on a client you brought in, your flat rate plus the care extra). There is no check-in schedule: how often, when and how you are in touch with the client is up to you, subject to (e). You do not need to log contacts to earn the care extra, although you can log them in the portal to keep a record. The care extra is paid in full to the care contact and is not split under clause 7.2.

(c) When it is not paid. The care extra is not paid on one-off purchases. If you stop being Active, every care request to you ends automatically under (d)(iv) on that day and we tell you by email and in the portal, so you are never asked to do care work unpaid. We do not send care requests to a Partner who is not Active, and we may send you a new request once you are Active again. Nothing is back-paid when you become Active again.

(d) When care ends. You stop being the care contact when (i) you hand care back in the portal, (ii) the client asks not to be contacted, or (iii) we, acting reasonably, for a reason in clause 15B.3 (for example, if a client's request to you goes unanswered for 14 days) or because we are taking care of that client (or of all clients of that kind) back to our own team, and never to reduce commission or to avoid clause 21.3, end the care request or move care to our team or to another Partner under clause 15B.3 (a Partner we move care to in this way does not earn the care extra unless the client is attributed to them as closer), or (iv) you stop being Active or this Agreement ends. When we act under (iii) we tell you the reason in the portal. The care extra stops from the next payment received after that. Nothing already earned is taken back, and nothing is back-paid for payments received while you were not the care contact.

(e) How often. You may contact each client about care at most once per calendar month. You may use a substitute or helper for care under clause 4.7.

(f) Conduct. When you contact a client about care you must not make promises about results, offer discounts, credits or refunds, or agree any change to the client's contract; refer those to us. If a client has a problem you cannot resolve, use the Escalate to Unleashed button in the portal.

(g) Opt-out. If a client asks not to be contacted, you must stop care contact with that client straight away and tell us through "Escalate to Unleashed" in the portal. Only Unleashed can record or remove a "Do not contact" flag.

(h) OS app customers (consumer subscribers of the Unleashed OS app) may be contacted about care by email only, and only where clause 13 allows it.

(i) The care extra is commission like any other under clauses 6.9 and 6.10, and you look after a client in Unleashed's name under clause 15B.

6.15 Upsells. If an existing Referred Customer buys another product, you earn commission on it at the rate the Rate Card sets for that product. The new-client boost in clause 6.7 applies only to a New Paying Client's first paid invoice, unless the Rate Card says otherwise.

6.16 Records. Our records of attribution, receipts, refunds and commission are the starting point for calculating what you are owed. You may challenge them under clause 8.10, and they will be corrected if they are wrong. Once in any 12 months you may ask for, and we will give you within 30 days, an extract from our records showing how your commission was calculated (including under regulation 12(2) of the Commercial Agents Regulations where they apply). If you ask, we will also give you a written statement, signed by us, of the terms of this Agreement that apply to you, including the Rate Card version in force and every change made under clause 21 (regulation 13 of the Commercial Agents Regulations, where they apply, which you cannot waive).

6.17 Discretionary bonuses. We may from time to time offer a bonus campaign. Any campaign is published in the portal in advance to all eligible Partners on the same terms, is based only on results (money paid by customers), and never on hours, activity, call or message volumes, or how you work. Taking part is optional and missing a campaign has no consequence. We decide in good faith and rationally whether its published criteria were met. Until paid, a bonus is not commission, and we may end a campaign for the future at any time.

6.18 Commission terms in this version. The commission terms in this version apply to every Commissionable Receipt received on or after the later of 26 October 2026 and the time you accepted this version (clauses 6.3 and 6.3A). Commission already earned is not reduced by it. Accepting, or not yet accepting, a new version of this Agreement never stops or delays a payout of commission you have earned.

7. Attribution, lead registration and setter/closer splits

7.1 Attribution. A customer is attributed to you if they buy using your tracking link, code or Deal Link, or if you registered them as a lead under clause 7.3, in each case under the attribution rules in the Rate Card. If two Partners claim the same customer, the attribution rules in the Rate Card decide; if they do not, we decide fairly on the evidence and give reasons.

7.2 Setter and closer. For every product, including the OS app:

(a) the setter is the Partner who registered the lead or booked the demo;

(b) the closer is the Partner who closed the sale;

(c) commission on each Commissionable Receipt from that customer (including the boost) is split between the closer and the setter in the shares set in the Rate Card (the setter rate and the closer rate set there, which together make up the flat rate);

(d) each Partner's share is calculated at that Partner's own rate (Standard Rate, Trail Rate or boosted rate, as applies to them);

(e) if you are both setter and closer, you receive 100%;

(f) if you set and Unleashed's own team closes, you keep the setter share; if, exceptionally, Unleashed passes you a lead and you close, you receive 100% as closer (we do not normally provide leads: clause 2.1);

(g) a booked demo that does not lead to a paid sale earns nothing; and

(h) if one Partner's share is forfeited or bought out, that share goes back to Unleashed, not to the other Partner.

7.3 Lead registration and protection. You may register a lead in the portal. A registered lead is protected for you for the lead protection period in the Rate Card, from registration, meaning that if the lead becomes a customer in that period you are credited as setter. Registration is only valid if the lead is a genuine prospect you have actually been in contact with and the registration is not made in breach of clause 13. We may refuse or remove a registration that is duplicate, speculative, made in bulk without contact, or self-dealt.

7.4 Changes to credits are not retroactive. Setter/closer credits apply only to invoices processed after the credit is recorded. An invoice already paid out is never re-paid or re-split.

8. Payouts

8.1 Payout method. We pay commission to the payout method agreed between you and Unleashed (for example Wise or Stripe), as set in your Partners payout settings. To be paid, you must set up that payout method, accept the provider's terms, and complete the provider's identity and verification checks ("KYC") with true and complete information in your own name (or your company's name). We may change the payout method with notice to you if the agreed method is not available where you live.

8.2 If you have not finished onboarding. Earned commission keeps accruing while you complete payout setup but is not paid until you do. If you have not completed it within 12 months of commission first becoming payable, we will write to you and, if you still have not done so 60 days later, we may treat the accrued amount as held for you until you do; we will not keep it for ourselves.

8.3 Threshold and schedule. We pay earned commission on the schedule shown in the portal once your balance of earned commission (shown in the portal as "Available to withdraw") reaches the minimum payout threshold shown in the portal (or its equivalent in your payout currency). Amounts below the threshold roll over to the next payout.

8.4 Currency. Commission is calculated in the currency the customer paid in and paid in your payout currency. Any currency conversion is at the rate applied by the payout provider on the payout date, and any conversion or bank fees charged to you are your cost.

8.5 Statements. The portal shows a statement for each payout.

8.6 Holding payouts. We may hold a payout (in whole or in part) only where we reasonably suspect fraud, a sanctions or KYC issue, Misconduct or a Selling Breach under clause 9 (and, for a suspected Selling Breach, only the commission on the customers concerned), and only for as long as reasonably needed to look into it and in any case no longer than 60 days unless clause 9 proceedings are underway. We will tell you why, unless the law prevents us. This clause does not limit clause 19 (suspension and ban).

8.7 Tax information. We may hold payouts if you have not given us the tax information required under clause 12.

8.8 Late payment. If we fail to pay an undisputed amount on time, statutory interest may apply under the Late Payment of Commercial Debts (Interest) Act 1998.

8.9 No assignment of commission. You may not sell, assign or charge your right to commission to anyone else without our written agreement.

8.10 Disputes about amounts. If you think a payout or statement is wrong, tell us in writing (including through the portal) within 60 days of the payout or statement, with your reasons. We will investigate in good faith and respond within 30 days. Raising a query after 60 days does not stop you from bringing a legal claim, but we may not be able to investigate as well.

9. Conduct conditions and forfeiture

9.1 Why this clause exists. Unleashed's business depends on customers trusting what they are told and on accurate attribution. Misleading or pressured selling harms customers, exposes Unleashed to regulatory action (including as the trader on whose behalf you act) and undermines the other Partners. We both agree that Unleashed has a legitimate interest in ensuring that commission is only ever earned on honest sales, and that this clause is a proportionate way to protect it.

9.2 Commission is only earned while the conduct conditions are met. It is a condition of your entitlement to commission (and not a penalty for breach) that you, and anyone acting for you, do not commit either of the following (Misconduct):

(a) Misrepresentation: knowingly or recklessly making a statement to a prospect or customer about our products, pricing, contract terms, results, earnings or Unleashed that is materially false or misleading (including by deliberately or recklessly leaving out something material), where that statement induces, or is likely to induce, a purchase; or

(b) Fraud: any dishonest conduct intended to obtain commission or a higher amount of commission, including fake, fictitious or self-dealt sales, sales using stolen or unauthorised payment details, cycling cancellations and resubscriptions, manipulating attribution, cookies, links, lead registrations or setter/closer credits, giving false information to us or to our payment providers, or deliberately recording a false outcome for a Company Lead, or deliberately not recording a sale, in order to take a deal outside Unleashed. Apart from a ban for Serious Misconduct under clause 19.5 and the condition in clause 16B, only Misconduct can lead to the loss of future commission under clause 9.4(b). Honest mistakes and innocent errors are not Misconduct. Late or incomplete logging, on its own, is never Misconduct or a material breach and never affects commission.

9.2A Selling Breaches. A Selling Breach is selling a product to a customer when you know or ought reasonably to know that it is unsuitable for them, using high-pressure or aggressive tactics (for example false deadlines, harassment, or refusing to leave or hang up), or a breach of the Brand and Claims Rules in clause 11 that is not Misconduct. Minor breaches of the Brand and Claims Rules that you correct promptly when pointed out are not Selling Breaches. If, following the process in clause 9.3, we decide on the balance of probabilities that a Selling Breach has happened, we may do one or more of the following, proportionately:

(a) give you a written warning;

(b) where the Selling Breach caused the customer to buy (and not for a breach of the Brand and Claims Rules alone that did not affect the customer's decision), treat that customer as a tainted sale under clause 9.4(a), with no commission on them;

(d) end your Trusted Partner status under clause 6.9(a), so the full new-client hold applies to customers who pay after the decision; or

(e) for a serious or repeated Selling Breach, end this Agreement under clause 20.3. A Selling Breach does not affect your commission on your other Referred Customers, which continues (at the Trail Rate after termination) under clause 20.5, unless we ban your account, in which case clause 19.5 applies.

9.2B Serious Misconduct. Serious Misconduct means any of the following, by you or anyone acting for you:

(a) Fraud, as defined in clause 9.2(b);

(b) Misrepresenting our offer to clients: Misrepresentation as defined in clause 9.2(a);

(c) Deliberate or repeated non-compliant outreach: deliberately or recklessly sending marketing messages or making marketing calls in breach of clause 11 or 13 or of marketing or data protection law (including PECR and the UK GDPR, and for US prospects the TCPA and CAN-SPAM), or doing so again after we have warned you in writing, including deliberately contacting someone after they have asked you to stop. A single honest mistake that you report or correct promptly is not Serious Misconduct;

(d) Abuse: harassment, threats, discrimination or other abusive behaviour towards a customer, prospect, other Partner or anyone at Unleashed; or

(e) Taking Unleashed's leads or clients: a deliberate or serious breach of clause 13.7, 13.8, 15, 16 or 16A (a breach of the record-keeping rules in clause 15B on its own is never Serious Misconduct under this paragraph), for example exporting or keeping copies of Company Leads, selling a Competing Product to a Restricted Customer, or diverting a deal away from Unleashed. Apart from tainted sales under clauses 9.2A(b) and 9.4(a), Serious Misconduct is the only ground on which commission already earned by you can be forfeited, under clause 19.5.

9.3 Process before any forfeiture. We will not apply clause 9.2A, 9.4, 16B or 19.5 unless we have first:

(a) given you written notice (by email and in the portal) setting out what we believe happened, the evidence we rely on and the customers concerned;

(b) given you 14 days from the notice to respond in writing with your explanation and any evidence (we will extend this if you ask for a reasonable extension for a good reason);

(c) considered your response fairly, with the decision made by someone at Unleashed who was not the person who raised the concern, where we have such a person; and

(d) given you a written, reasoned decision. While this process is running, we may hold payouts under clause 8.6, and the hold may continue until the decision.

9.4 What happens if Misconduct is found. If, following clause 9.3, we decide on the balance of probabilities that Misconduct has happened:

(a) Tainted sales: no commission is earned on any customer whose purchase was obtained by the Misconduct, and any commission on those customers that was paid to you may be reversed and recovered under clause 6.10 to the extent the customer is refunded or the sale is unwound;

(b) Future commission: from the date of the decision (the Forfeiture Date), your entitlement to all further commission under this Agreement (Standard Rate, Trail Rate, boost, recruiting bonus and recruiter override, on all your Referred Customers and Recruits) ceases, and no commission accrues after that date;

(d) if we ban your account, clause 19.5 applies to all commission not yet paid to you; if we do not, commission that was already earned (past its hold period) on customers not affected by the Misconduct before the Forfeiture Date will still be paid to you, subject to set-off of any amount you owe us; and

(e) we may end this Agreement immediately under clause 20.3. We may instead decide on a lesser step that is proportionate, such as a warning, removal of the tainted sales only, or a fixed suspension of commission accrual.

9.5 Reversible. If new evidence comes to light, or you show that the decision was wrong, we will review it. If we reverse a decision, we will reinstate your entitlement and pay you any commission you would have earned in the meantime (less any amount still properly reversed under clause 9.4(a)).

9.6 Your other rights are not affected. Clause 9.4 does not stop either of us from claiming damages for breach of this Agreement, or you from going to court if you disagree with our decision.

9.7 Records. We keep an audit record of every notice, response, decision and reversal under this clause.

10. Buyout of future commission

10.1 What a buyout is. A buyout is a one-off payment by which Unleashed buys out your right to all future commission on your Bought-Out Customers (every Referred Customer attributed to you, in whole or in part, on or before the Buyout Date).

10.2 Buyout Price. The Buyout Price is 10 times the greater of your Average Monthly Commission and your Current Monthly Commission. Your Current Monthly Commission is the total of the commission you would earn, at the rate that applies to you on the Buyout Date, on each Bought-Out Customer's most recent regular monthly payment (one twelfth for an annual plan), so that a customer won just before the Buyout Date is fully valued. Your Average Monthly Commission is the total commission credited to you (whether Pending or earned, excluding the boost, after deducting reversals, and excluding any commission on tainted sales under clause 9.4(a)) for the 3 full calendar months before the Buyout Date, divided by 3. If you have been a Partner for fewer than 3 full calendar months, it is the total for the full calendar months you have been a Partner divided by that number of months; if there is no full month, it is the commission credited to you in the period before the Buyout Date, divided by the number of days in that period and multiplied by 30.

10.2A No reduction before a buyout. If the Rate Card was changed in the 6 months before the Buyout Date in a way that reduced your commission, your Average Monthly Commission is worked out as if that change had not been made. This stops a buyout being made cheaper by first cutting rates.

10.3 Optional buyout, at our sole option. Unleashed may, at its sole option, buy out your future commission at any time by giving you written notice. An optional buyout must cover all of your Bought-Out Customers; we cannot buy out only some of them. We may not use this optional buyout during the first 12 months after you were first approved as a Partner. We may not give notice of an optional buyout while you are suspended, while a clause 9 process is underway, or within 6 months after a Rate Card change that reduced your rates.

10.4 Mandatory buyout on a Sale. If a Sale of Unleashed happens, Unleashed must pay you the Buyout Price, or procure that the buyer pays it, at or within 30 days after completion of the Sale. If the buyer does not pay in that time, Unleashed remains liable to pay it. This applies whatever your length of service, including in your first 12 months. A Sale means:

(a) any person (alone or acting together with others) obtaining Control of Unleashed, where they did not have it before; or

(b) the sale or transfer of all or substantially all of Unleashed's business or assets, or of the business or assets relating to the products on which you earn commission. A sale to a buyer who agrees in writing to take over this Agreement in full and to keep paying your commission on the same terms is not a Sale under (b) if you agree in writing; otherwise it is.

10.5 You cannot require a buyout. You have no right to demand, trigger or request a buyout. Only clauses 10.3 and 10.4 can lead to one.

10.6 Buyout Date. The Buyout Date is the date stated in our notice (which may not be earlier than the notice date) for an optional buyout, or the date of completion of the Sale for a mandatory buyout.

10.7 Payment. We will pay the Buyout Price in one lump sum, through your payout method under clause 8, within 30 days after the Buyout Date (or, for a Sale, at the time set out in clause 10.4). Commission earned on receipts before the Buyout Date is paid in the normal way and is not part of the Buyout Price.

10.8 Effect. On payment of the Buyout Price in full, your right to any further commission on the Bought-Out Customers is permanently extinguished. Until payment in full, your existing entitlement continues. Unless this Agreement is also ended, you continue as a Partner and earn commission on new customers attributed to you after the Buyout Date in the normal way.

10.9 Pending conduct proceedings. If a clause 9 process is underway at the Buyout Date, we may hold the Buyout Price until the decision. If no Misconduct is found, the full Buyout Price is paid within 30 days of the decision with no deduction. If Misconduct is found and the decision applies clause 9.4(b), no Buyout Price is payable, because your entitlement to future commission has ceased. If the decision applies only a lesser step, the Buyout Price is recalculated excluding commission on tainted sales and paid within 30 days of the decision.

10.10 Clawback after buyout. Refunds and chargebacks of receipts after the Buyout Date do not reduce the Buyout Price.

10.11 Illustrative example. Suppose your commission credited for the last 3 full months was £1,050, £1,100 and £1,150. Your Average Monthly Commission is £1,100 and the Buyout Price would be £11,000. This example is illustrative only. It is not a forecast or a promise of what you will earn or be paid.

11. Honest selling, brand and claims rules

11.1 Brand and Claims Rules. You must comply with the Brand and Claims Rules in the portal. They form part of this Agreement. In addition, you must:

(a) only make claims about our products, pricing, features and results that are in our approved materials or that we have approved in writing, and make them accurately and in context;

(b) give customers our current prices and point them to our customer terms before they buy;

(c) never make claims about customer results (for example "you will get 40% more bookings") unless they are in our approved materials with the stated basis and qualifications;

(d) never post, write, buy or arrange fake, incentivised or undisclosed reviews or testimonials about us or our competitors, and never suppress genuine negative reviews;

(e) never impersonate Unleashed, any of our staff, any customer or any other person, and never create websites, social profiles, email addresses, phone numbers or domain names that could be mistaken for official Unleashed channels;

(f) never bid on, or buy paid search, social or other paid advertising using, "Unleashed" or any of our product names or trade marks (or misspellings of them) as keywords, or in ad copy, unless the Brand and Claims Rules or our written permission allow it;

(g) never use spam, misleading subject lines, or deceptive or aggressive practices; and

(h) never disparage competitors falsely.

11.2 Label it as an ad. If you earn commission from Unleashed, have a referral link or code, or get anything free from us, what you post, send or say about Unleashed counts as an ad under UK advertising rules. So:

(a) Use an ad label. You can use any of these: "#ad", "Ad", "#advert", "Advert", "Advertisement" or "Advertising". You can add "affiliate", "partner" or "sponsored" next to it if you like, for example "#ad #affiliate" or "Advert, sponsored".

(b) Make sure people can see it. Put it where a viewer sees it without tapping "more" or scrolling. The end of a short caption is fine. In a long caption or a big block of hashtags, put it near the start. In a video, an on-screen "#ad" counts; you do not have to say it out loud.

(c) That label is enough. You do not have to write that you earn commission, explain how you are paid, or add anything else. You can write the rest in your own words and your own style.

(d) Keep it true. Everything you say must be true, and anything you say about your own use must be your real experience. The rules in clause 11.1 still apply (no promised results, no invented prices or discounts).

(e) Never hide it. Never pretend to be an ordinary customer, and never hide the label, for example only in your bio or in tiny or faint text. "#affiliate", "#partner", "#sponsored" or "#gifted" on their own do not count; always use one of the ad words from (a).

(f) Who does not need a label. A real customer who is not paid, has no link or code and gets nothing from us for posting does not need to label their own honest review. You must not ask, pay or reward anyone to post about us without the label.

(g) Examples that are fine (as long as they are true for you):

"I used to procrastinate all day, now I use this app and actually get stuff done. Link in bio. #ad"
"#ad I used to miss calls on the tools, now I've got an AI receptionist answering them for me."
"Honestly didn't think an AI could book my appointments. It does. Code in my bio. #ad"

11.3 Consumer and business protection law. You must comply with all laws that apply to how you promote and sell, including the Digital Markets, Competition and Consumers Act 2024 (unfair commercial practices), the Business Protection from Misleading Marketing Regulations 2008, and, in the US, section 5 of the FTC Act and state consumer protection laws.

11.4 No earnings claims to recruits. If you talk to anyone about becoming a Partner, you must not make any statement about what they will or are likely to earn, or about what you or other Partners earn, other than by pointing them to our official materials. You must tell them that the role is commission-only and self-employed, with no salary, and that earnings are not guaranteed. You must never ask anyone to pay anything to join.

11.5 Suitability. You must only sell a product to a customer where you reasonably believe it meets their needs, and you must answer their questions honestly. If you do not know an answer, you must say so and refer them to us.

11.6 Our right to require changes. We may require you to change or remove any content, ad or communication that we reasonably consider breaches this clause, and you must do so within 48 hours of our request (or immediately where it is unlawful or harmful).

12. Tax

12.1 You are responsible for your own tax. You alone are responsible for reporting and paying all tax and social security on your commission and any buyout, including (as applicable):

(a) in the UK: income tax and National Insurance contributions under self-assessment, registering with HMRC as self-employed, and registering for and charging VAT if your taxable turnover exceeds the VAT registration threshold (or you choose to register);

(b) in the US: federal, state and local income tax and self-employment tax; and

12.2 Tax information. You must give us (directly or through the payout provider) the tax information we reasonably request, including your UK National Insurance number or Unique Taxpayer Reference where requested, a VAT number if you are VAT-registered, an IRS Form W-9 if you are a US person, or, if you are not a US person, the tax-residence declaration in the Tax Declaration we give you (and an IRS Form W-8BEN or W-8BEN-E only if the payout provider requires it for your payouts).

12.3 Reporting. We or the payout provider may report payments made to you to tax authorities where the law requires, including under the UK Platform Operators (Due Diligence and Reporting Requirements) Regulations 2023 and, where applicable, on IRS Forms 1099-NEC or 1099-K.

12.4 VAT. Commission amounts are stated exclusive of VAT. If you are VAT-registered and VAT is chargeable on your commission, we will pay VAT on top on receipt of a valid VAT invoice (or a self-billing invoice, if we agree a self-billing arrangement with you). If the reverse charge applies, we will account for the VAT.

12.5 Withholding. We may withhold tax from any payment only where the law requires us to, and we will tell you what we withheld.

12.6 Tax indemnity. If any tax authority decides that Unleashed must pay income tax, employee National Insurance contributions, US income or self-employment tax withholding, or any similar tax, interest or penalty in respect of your commission because of your tax status, you will repay that amount to us (and we may set it off against amounts we owe you), except to the extent it arises from our own failure or delay, and except for any amount the law does not allow us to recover from you (such as UK employer's secondary Class 1 National Insurance contributions). We will tell you promptly about any such claim and let you make representations before we settle it.

12.7 If you trade through your own company. If the Partner is a company through which you provide your services, that company is responsible for operating PAYE and National Insurance on what it pays you and for applying the UK off-payroll working rules (IR35) where they apply to it. If Unleashed is ever a medium or large company for the purposes of those rules, we will give your company a status determination statement where the law requires one.

13. Data protection and marketing law

13.1 Who controls what. We both agree that:

(a) your prospects: you are an independent controller of the personal data you collect yourself about your own prospects and contacts (for example your contact lists, notes and messages) and you decide how you use it;

(b) registered leads and customers: when you register a lead with us, or a prospect becomes our customer, you disclose that person's data to us and we become an independent controller of it for the purposes of handling the enquiry, attribution, providing our products, billing, customer support and paying commission, as described in our privacy notice. Once a prospect becomes our customer, the data you use to deal with them for Unleashed is Company Data under (d);

(c) not joint controllers: we each decide our own purposes and means of processing, and we do not intend to be joint controllers under Article 26 of the UK GDPR; and

(d) Company Data: Unleashed is the controller of Company Data, meaning Company Leads and Lead Data, and personal data about Unleashed's customers and their staff that you receive from us, see in Unleashed systems, or hold in connection with looking after a client under clause 15B. You process Company Data only as our processor, on our instructions and on the terms in clause 13.7, which are the terms required by Article 28 of the UK GDPR. Apart from Company Data, you do not act as our processor merely by using the portal.

13.2 Your obligations as a controller. You must comply with the UK GDPR, the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003 (PECR) and any other data protection law that applies to you. In particular you must:

(a) have a lawful basis under Article 6 UK GDPR for collecting and using your prospects' data and for disclosing it to us;

(b) tell your prospects who you are, that you are an independent Unleashed Partner, and, before or when you register them with us, that you will share their details with Unleashed, with a link to our privacy notice;

(d) keep personal data secure and keep it no longer than you need it; and

(e) return or delete Company Data under clause 13.8.

13.3 Marketing rules. You must not:

(a) send unsolicited marketing emails or texts to individual subscribers (including sole traders and partnerships) without their prior consent, or to any corporate subscriber without identifying yourself and offering a simple way to opt out, in breach of PECR;

(b) rely on the "soft opt-in" to market Unleashed products: it is not available to you for our products because the contact details were not collected in the course of a sale of those products by you;

(c) make a live marketing call to a number on Unleashed's do-not-call list, or to anyone who has told you or Unleashed they do not want calls, or make any call without following the call rules: you may open the call however you like, but early in the call say your name, say you are calling from Unleashed and say where we got their number; do not pressure anyone, and if anyone asks not to be called again, mark them Do Not Call in Lead Gen immediately and end the call politely. Not every number we give you has been checked against the TPS or CTPS registers. Before each call, check the lead's tag in Lead Gen. Check any number you did not get from us against the TPS/CTPS registers before you call it;

(d) make automated or pre-recorded calls, or use an autodialler, for marketing (the Unleashed dialler is a click-to-call tool: every call is placed by you and connects to you live; it is not an autodialler);

(e) for US recipients, send commercial email that does not comply with the CAN-SPAM Act (accurate headers and subject lines, identification as an ad where required, a valid physical postal address, and a working opt-out honoured within 10 business days), or make calls or send texts in breach of the Telephone Consumer Protection Act or state equivalents (for example, texts or autodialled calls to mobile numbers without prior express written consent);

(f) record calls without giving any notice and obtaining any consent the law requires (some US states require all parties to consent);

(g) buy, rent, scrape or otherwise obtain marketing lists, or use lists you did not compile yourself lawfully, other than Company Leads we give you, used only under clause 13.7 and our instructions (including any screening, suppression and do-not-contact flags); or

(h) send marketing to anyone who has asked not to be contacted, by you or by us. You must pass any opt-out relating to Unleashed to us promptly.

13.4 Personal data breaches. You must tell us without undue delay, and in any case within 24 hours of becoming aware, of any personal data breach affecting Company Data or any other data you have received from us or registered with us, and give us the information and help we reasonably need. You must not notify customers or regulators about a breach involving our customers' data without first consulting us, unless the law requires you to. Do not delete anything connected to the breach; keep it for us. Unleashed will tell the ICO within 72 hours where required, and the people affected where the risk to them is high. For a South African rep, we will also tell the Information Regulator and the person affected (through their parent or guardian if they are under 18) as section 22 of POPIA requires.

13.5 Requests and complaints. You must forward to us within 2 working days any request, complaint or regulator enquiry you receive that concerns personal data we hold, and help us respond.

13.6 How we use your data. We process your own personal data (including your identity, contact, tax, payout and performance data) as a controller, as set out in the Partner privacy notice in Annex C (and any fuller notice we publish in the portal), to run the programme, pay you, meet legal obligations and prevent fraud.

13.7 Processing Company Data for us. This clause sets out the terms on which you process Company Data as our processor. The subject matter is Unleashed's leads and customers; the duration is the term of this Agreement and until the data is returned or deleted under clause 13.8; the nature and purpose is contacting, selling to and supporting Unleashed's leads and customers for Unleashed; the types of personal data are names, business and contact details, job titles, notes, call and message records, and account and order details; and the data subjects are Unleashed's leads, customers and their staff. When you process Company Data, you must:

(a) process it only on our documented instructions (this Agreement, the portal and our written instructions), and only to sell and support Unleashed products, unless the law requires otherwise, in which case you must tell us first unless the law forbids that;

(b) tell us straight away if you think an instruction breaks data protection law;

(c) keep it confidential, and make sure that anyone you allow to see it is bound by confidentiality and by this clause 13.7. We authorise helpers under clause 4.7 to process Company Data for you on these terms, provided you tell us in writing who they are before they have access (we may object on reasonable grounds) and you remain responsible for them. You must not use any other person, service or tool (including a personal CRM, spreadsheet, cloud storage, messaging app or AI tool) to process Company Data unless we have approved it in writing;

(d) keep it in Unleashed systems, and take appropriate technical and organisational security measures under Article 32 UK GDPR, including using a passcode-locked device, never sharing your login, and following the security rules in the portal;

(e) not transfer it, or allow access to it, outside the UK (or, for a US Partner, outside the country where you work) without our written consent;

(f) help us, at our reasonable request, to respond to individuals exercising their data protection rights, and to meet our obligations on security, breach notification, data protection impact assessments and consulting the ICO;

(g) return or delete it under clause 13.8; and

(h) give us the information we reasonably need to show that you comply with this clause, and allow and contribute to audits under clause 16B.5.

13.8 On exit: return, delete and confirm. Within 7 days after this Agreement ends (or within 7 days after we ask, for any Company Data you no longer need):

(a) you must stop using Company Data and our Confidential Information, return anything we ask for, and permanently delete all other copies in your possession or control, including on personal devices and phones, in email and messaging accounts (including WhatsApp), cloud storage, spreadsheets and notes, and make sure your helpers do the same;

(b) you must confirm in writing (in the portal or by email to legal@unleashed.vision) that you have done so, giving details of anything you could not delete; and

(c) if the law requires you to keep any of it, you may keep only what is required, for only as long as required, and you must tell us what you kept and why, keep it confidential and not use it for any other purpose. You must not delete client records from Unleashed systems. This clause does not require you to delete your own ordinary contact details for people you knew independently of Unleashed, but you must delete any Unleashed information about them (such as their account, order or call-sheet details).

14. Intellectual property

14.1 Licence to you. We grant you a limited, non-exclusive, non-transferable, non-sublicensable (except to your helpers under clause 4.7), royalty-free and revocable licence, during the term only, to use the names, logos, trade marks and marketing materials we make available in the portal, solely to promote our products under this Agreement and in line with the Brand and Claims Rules.

14.2 Ownership. We (or our licensors) own all intellectual property in our products, names, trade marks, materials, the portal and any data we generate, and all goodwill in our business, brand and customer relationships. Nothing transfers to you. You must not register or use any trade mark, business name, domain or social handle containing "Unleashed" or our product names, or anything confusingly similar.

14.3 Your content. You own content you create yourself. You grant us a non-exclusive, worldwide, royalty-free licence to use, copy and share any content you create to promote our products (for example, to check compliance, or to share good examples with other Partners, with credit to you where reasonable). This licence continues after this Agreement ends for content already published, but you may ask us to stop using content that shows your face, voice or name, and we will do so within 30 days, except where we must keep it as a compliance record.

14.4 Revocation. We may revoke the licence in clause 14.1 on notice for any item, and it ends automatically when this Agreement ends.

14A. Intellectual property and confidentiality addendum

14A.1 This clause replaces clause 14.3. If this clause 14A and any other clause of this Agreement disagree, this clause 14A wins.

14A.2 Your own posts stay yours. Your own social posts, photos and videos about yourself stay yours, and you give us a free licence to share them to promote Unleashed. You may ask us to stop using content that shows your face, voice or name, and we will do so within 30 days, except where we must keep it as a compliance record.

14A.3 Everything else you make for us belongs to Unleashed. Everything else you create while working with us, or that uses our information, belongs to Unleashed from the moment it is made, including: call and DM scripts, sales playbooks, objection handlers, templates, prompts, lead lists and notes, customer data, product ideas and feedback, designs, copy, code and data. You assign those rights to Unleashed now, with full title guarantee (section 91 of the Copyright, Designs and Patents Act 1988), and waive your moral rights in them to the extent the law allows.

14A.4 Lead and customer data. Leads, customer lists, CRM records and call notes you see or create are Unleashed's Confidential Information and trade secrets. Use them only to work for Unleashed. Do not export them, screenshot them in bulk, copy them to personal storage or another CRM, or keep them after we stop working together.

14A.5 AI tools. Do not paste our scripts, leads, customer data or prompts into any AI tool that trains on what you enter or shares it, unless we have approved that tool.

14A.6 When we stop working together. Within 7 days, delete or return all of our information and confirm this in writing. Your duty of confidence continues for 5 years, and for trade secrets and customer data for as long as they stay confidential (this replaces the 2-year period in clause 15.3). You may still report wrongdoing to a regulator or the police.

14A.7 Payment. Commission paid under this Agreement is full payment for everything in this clause 14A.

15. Confidentiality

15.1 You must keep confidential, and use only to sell and support Unleashed products under this Agreement, any non-public information you receive or create about Unleashed, our products, pricing plans, roadmap, customers, Partners, commission structures beyond what is published, systems or business (Confidential Information). Confidential Information includes all Company Leads and Lead Data, lead lists, call sheets, customer lists and customer information (including contacts, needs, prices, renewal dates and account history), and any scripts or playbooks we describe as confidential. We both agree that Unleashed's lead lists, call sheets and customer lists, as compiled, screened and annotated by Unleashed, have commercial value because they are not publicly available in that form, and that Unleashed takes reasonable steps to keep them secret.

15.1A No copying or keeping. You must not copy, download, export, print, photograph, screenshot, scrape, forward, sync, upload or otherwise extract Company Data, Lead Data or other customer information from Unleashed systems, or keep any personal copy of it, except as needed in the ordinary course to contact a lead or client through Unleashed systems, or as we allow in writing. In particular, you must not move it into your personal phone contacts, personal email, spreadsheets, a CRM, a messaging app or an AI tool. Using automated tools (such as bots, scrapers or browser extensions) to extract it is never allowed. Unleashed systems log access to and exports of this information to protect it (Annex C).

15.2 This does not apply to information that is or becomes public through no fault of yours, that you already lawfully had, or that you must disclose by law (in which case you must tell us first where lawful).

15.3 This clause continues for 2 years after this Agreement ends, and for as long as the information remains confidential in the case of Company Data, customer personal data and trade secrets (including lead lists, call sheets and customer lists).

15.4 Nothing in this Agreement stops you from reporting a suspected crime or wrongdoing to a regulator or the police, making a protected disclosure, or discussing your own pay or status with a professional adviser, union or authority.

15.5 Other protection. This clause is in addition to Unleashed's rights under the law of confidence and the Trade Secrets (Enforcement, etc.) Regulations 2018.

15A. Ownership of leads, clients and goodwill

15A.1 What Unleashed owns. As between you and us, Unleashed owns:

(a) all Company Leads and Lead Data, lead lists and call sheets, and all information about leads and customers held in Unleashed systems, including anything you add to them;

(b) every relationship between Unleashed and a customer (including each Referred Customer), and the goodwill in it, whether or not you found, sold to or looked after that customer; and

(c) every contract for an Unleashed product. As between us, any goodwill arising from your work under this Agreement in Unleashed's brand, products or customer relationships is Unleashed's, and you will do anything we reasonably ask to confirm this.

15A.2 Clients contract with Unleashed, never with you. Every customer buys from and contracts with Unleashed, on Unleashed's terms and through Unleashed's checkout or a contract Unleashed signs (clause 5.1). You must never sell an Unleashed product, or any service connected with it, under your own name or contract, take payment from a customer other than through our checkout, invoice a customer, or present yourself as the customer's supplier.

15A.3 Commission is not ownership. Your right to commission on a Referred Customer (clauses 6 and 7 and, after termination, clause 20.5) is a contractual right to be paid. It does not give you any ownership of, or right to control, that customer, their data or their relationship with Unleashed, and it does not stop us dealing with that customer directly.

15A.4 Your own contacts. This clause does not give Unleashed ownership of contact lists or prospects you generated yourself and have not sold to (clause 13.1(a)), or of your relationships with businesses you dealt with before you joined. Once one of them becomes our customer, clause 15A.1(b) applies to their relationship with Unleashed, and any information about them that you put into Unleashed systems is held by Unleashed under clause 15A.1(a). Adding your own prospect to Unleashed systems does not make it a Company Lead.

15B. Client contact and customer success

15B.1 In Unleashed's name. When you contact a Company Lead or an Unleashed customer about Unleashed products, including when you look after a client after the sale (for example as a care contact under clause 6.14A), you do so in Unleashed's name, as an independent Unleashed Partner (clause 4.8), and not for your own business or anyone else's.

15B.2 Use Unleashed systems. Where we provide them, you must use Unleashed systems (the portal and CRM, the Unleashed inbox and the phone numbers we provide) for all contact with Company Leads and Unleashed customers, and log calls, meetings and messages in them, so that the full history stays with Unleashed. You must not use a personal phone number, personal email or personal messaging account (including WhatsApp) as a client's main channel. If a client contacts you on a personal channel, you must move the conversation to Unleashed systems and, until you can, copy in (CC) the Unleashed inbox or log a note of the contact in the CRM within 1 business day.

15B.3 Reassignment. We may at any time, acting reasonably, give the day-to-day care of any customer to another Partner or to our own team (for example, if the customer asks, if you are not Active or are suspended, if you breach this Agreement, or when this Agreement ends). Reassignment does not change your share of commission on that customer under clauses 6 and 7, except that if you were that customer's care contact, the care extra stops under clause 6.14A(d). We will tell you when we move care away from you and why. When we ask, you must promptly hand over in an orderly way, pass on any open conversations, and tell the client that Unleashed (or their new contact) will look after them.

15B.4 No side arrangements. You must not agree with a customer any side arrangement, extra service, discount or payment outside Unleashed systems (see also clauses 5 and 6.14A(f)).

15B.5 You still control how, when and where you work. This clause is only about keeping Unleashed's client data secure and lawful (UK GDPR) and recording which Partner introduced and looks after which client (attribution). The only system-use rules are the ones in clauses 15B.2 and 15B.4, which are needed for those purposes. You decide whether, when, where, how and how much you work, which businesses you approach, in what order and with what methods (clause 4.4). We will not use Unleashed systems to set your hours, monitor your working time, or direct how you sell, and you will not be disciplined for working little or not at all.

16. Protecting clients, leads and people

16.1 Definitions for this clause and clause 16A.

(a) Termination Date means the date this Agreement ends.

(b) Restricted Customer means any customer of Unleashed (including a Referred Customer) with whom you, or anyone acting for you, had material dealings under this Agreement in the 12 months before the Termination Date (or, while this Agreement continues, before the relevant time).

(c) Restricted Lead means any Company Lead given to you (directly, in a lead list or call sheet, or through Unleashed systems) in the 6 months before the Termination Date (or, while this Agreement continues, before the relevant time) with whom you, or anyone acting for you, had a call, meeting or two-way exchange of messages in that period. It does not include anyone who was already your own contact before we gave them to you.

(d) Competing Product means any product or service that is the same as, or similar to and competes with, an Unleashed product that you sold or promoted under this Agreement in the 12 months before the Termination Date (or the relevant time).

(e) Restricted Person means any employee of Unleashed with whom you had material dealings in the 12 months before the Termination Date (or the relevant time), and any Partner you worked with on a shared deal or trained in that period, other than a Partner you knew and worked with before either of you joined the programme.

16.2 No soliciting clients. During this Agreement and for 12 months after the Termination Date, you must not, directly or indirectly, on your own account or for anyone else, solicit or try to entice any Restricted Customer:

(a) to buy a Competing Product; or

(b) to cancel, reduce or not renew its Unleashed products, or to change its dealings with Unleashed in a way that is adverse to Unleashed. If we end this Agreement under clause 20.2, or buy out your commission under clause 10, the 12-month period in this clause 16.2 is reduced to 6 months, and the 6-month periods in clauses 16.3, 16.4, 16.6 and 16A.1 are reduced to 3 months.

16.3 No dealing with clients. During this Agreement and for 6 months after the Termination Date, you must not, directly or indirectly, on your own account or for anyone else, supply or sell a Competing Product to a Restricted Customer, or otherwise deal with a Restricted Customer in relation to a Competing Product, even if the Restricted Customer approaches you.

16.4 No soliciting or dealing with leads. During this Agreement and for 6 months after the Termination Date, you must not, directly or indirectly, on your own account or for anyone else, solicit, or supply or sell a Competing Product to, or otherwise deal in relation to a Competing Product with, any Restricted Lead.

16.5 No inducing clients to leave. During this Agreement, you must not encourage any Unleashed customer to cancel, reduce or not renew its Unleashed products.

16.6 No poaching staff or Partners. During this Agreement and for 6 months after the Termination Date, you must not, directly or indirectly, solicit or try to entice any Restricted Person to leave Unleashed or the programme. General adverts not aimed at them, and dealing with someone who answers one, are allowed. This clause does not stop you working alongside a Restricted Person at another business, including a competitor (clause 16.7(a)).

16.7 What this does not stop. Clauses 16 and 16A do not stop you from:

(a) working for, or selling for, anyone else, including a competitor (clause 4.6), as long as, while you do, you do not solicit or deal with Restricted Customers or Restricted Leads there in breach of clauses 16.2 to 16.4 and 16A;

(b) selling Competing Products to anyone who is not a Restricted Customer or Restricted Lead;

(d) dealing with a Pre-Existing Client (a business you had a genuine commercial relationship with before you first became a Partner, and told us about in writing before introducing it to us), except that you must not persuade it to cancel or reduce its Unleashed products (clause 16.2(b)).

16.8 Why these restrictions are reasonable. We both agree that: through the programme you will have access to Unleashed's leads, customers, customer information, staff and Partners; Unleashed invests in finding and keeping them; your commission is paid on the basis that these relationships belong to Unleashed; and the restrictions in this clause and clause 16A, which are limited to people you actually dealt with or leads we gave you, to Competing Products and to the periods stated, are no wider than reasonably necessary to protect those legitimate interests. We have deliberately not included any restriction on working for a competitor.

16.9 Separate restrictions. Each restriction in clauses 16.2 to 16.6 and 16A.1, each category of person, product and activity in them, and each time period, is a separate and independent restriction (clause 23.6).

16.10 Telling others. During the periods in this clause, if you agree to sell for or work with anyone who supplies a Competing Product, you must tell them about clauses 15, 16 and 16A before you start.

16.11 Where the law does not allow these restrictions. Clauses 16 and 16A do not apply after this Agreement ends to the extent the law where you live does not allow them (for example, if you live in California, they do not apply after this Agreement ends), but your obligations under clauses 13.7, 13.8 and 15 about Company Data, confidential information and trade secrets still apply.

16A. Non-circumvention

16A.1 During this Agreement and for 6 months after the Termination Date, you must not, directly or indirectly, on your own account or for anyone else:

(a) divert, or try to divert, away from Unleashed any sale, renewal, upsell or other opportunity that arises from a Restricted Lead or a Restricted Customer, including by delaying a sale until after this Agreement ends or arranging for someone else to make it;

(b) introduce a Restricted Lead or Restricted Customer to anyone else for a fee, commission or other benefit in connection with a Competing Product; or

(c) resell, white-label or bundle Unleashed products, or charge any customer anything in connection with them, outside our checkout.

16A.2 You must never use Confidential Information, Company Leads or Lead Data to sell or promote anything other than Unleashed products, or to help anyone else to do so.

16A.3 While this Agreement continues, any opportunity to sell an Unleashed product that comes to you from a Company Lead or an Unleashed customer must be taken through Unleashed (using the portal and our checkout).

16B. Remedies for breach of the Protection Clauses

16B.1 Protection Clauses. Clauses 13.7, 13.8, 15, 15A, 15B, 16 and 16A are the Protection Clauses.

16B.2 Commission is earned only while the Protection Clauses are kept. The bargain in this Agreement is that Unleashed shares with you the revenue from customer relationships that belong to Unleashed. It is therefore a condition of your entitlement to commission (and not a penalty for breach) that you, and anyone acting for you, comply with the Protection Clauses. If, after the process in clause 9.3, we decide on the balance of probabilities that a Protection Clause has been materially breached:

(a) Diverted Customers: no commission is earned, from the date of the breach, on any customer who was solicited, dealt with or diverted in breach of clause 16 or 16A, or who cancelled or reduced their Unleashed products as a result of the breach (a Diverted Customer), and commission on a Diverted Customer that is Pending or not yet paid to you is not payable;

(b) Future commission: only where the breach is of clause 15, 16 or 16A, was deliberate or reckless, and (if it can be put right) was not put right within 14 days of our notice under clause 9.3(a), from the date of our decision no further commission accrues to you on the customers concerned in the breach or on any customer you dealt with after the breach began, including Trail Rate commission after termination under clause 20.5; your commission on other customers continues, and we may end this Agreement under clause 20.3. Any other breach of a Protection Clause, and in particular of a process rule such as the use, logging and copy-in requirements in clause 15B.2, never has this effect;

(c) Serious breaches: a deliberate or serious breach of clause 13.7, 13.8, 15, 16 or 16A is Serious Misconduct (clause 9.2B(e)), and if we ban your account, clause 19.5 applies to all commission not yet paid to you; and

(d) if we do not ban your account, commission already earned (past its hold period) before the date of our decision on customers who are not Diverted Customers will still be paid to you, subject to set-off of any amount you owe us. We may instead take a lesser step that is proportionate, such as a warning, or applying only (a). Clause 9.5 (reversible decisions) applies.

16B.3 Repaying commission on Diverted Customers. If a Diverted Customer cancels or reduces its Unleashed products because of your breach, you must repay, within 30 days of our written request, the commission paid to you on that customer in the 6 months before the breach, but not more than Unleashed's lost receipts from that customer in the 12 months after the cancellation or reduction, net of what it would have paid you on them, and we may set it off under clause 6.10. We both agree this protects Unleashed's legitimate interest in the customer relationships it has paid you commission to build, and is not out of proportion to that interest. Any amount repaid is taken into account in any damages we claim for the same loss, so that we never recover twice.

16B.4 Injunctions. We both agree that damages alone may not be an adequate remedy for a breach of the Protection Clauses, and that Unleashed may seek an injunction, specific performance or other equitable relief (including an order for the delivery up or deletion of Company Data, and an account of profits) in addition to any other remedy.

16B.5 Audit. If we reasonably suspect a breach of the Protection Clauses, or once in any 12 months to check compliance with clause 13.7, we may by written notice ask you, within 10 business days (or sooner where we reasonably believe Company Data is at immediate risk), to:

(a) answer reasonable written questions about your use of Company Data and Confidential Information and your dealings with Restricted Customers and Restricted Leads;

(b) give us relevant records (for example, a list of the places where you have stored Company Data); and

(c) sign a written confirmation that you comply with the Protection Clauses. We may also review logs and recordings of your use of Unleashed systems, only for the purposes in clauses 23A.8 and 23A.8A. Audit never extends to your personal devices, phone, email or messaging accounts. We will only look at what is relevant, and will keep what we see confidential.

16B.6 Indemnity. Clause 18.6 applies to a breach of the Protection Clauses.

16B.7 Other rights. These remedies are in addition to Unleashed's other rights, including damages and its rights under the law of confidence and the Trade Secrets (Enforcement, etc.) Regulations 2018, but we will never recover twice for the same loss.

16C. Diverted Deals

16C.1 What a Diverted Deal is. A Diverted Deal is any of the following, done by you or anyone acting for you in breach of clause 15A.2, 16 or 16A:

(a) taking or arranging payment for an Unleashed product, or a service connected with it, outside an Unleashed payment route (clause 6.8A);

(b) steering a Company Lead, Restricted Lead or Restricted Customer to a Competing Product; or

16C.2 The remedy. If, after the process in clause 9.3, we decide on the balance of probabilities that there was a Diverted Deal:

(a) no commission is earned on that customer from the date of the breach;

(b) you must pay us the greater of: (i) any fee or other benefit you, or anyone connected with you, received for the deal; and (ii) Unleashed's Lost Net Receipts, which means what the customer paid outside an Unleashed payment route or, if they bought a Competing Product, the Rate Card price of the closest Unleashed product, in each case for the shorter of 12 months and the time the customer stays with the other supplier, less the commission we would have paid you on those receipts; and

16C.3 Limits. If you show that Unleashed's actual loss was lower than the amount under clause 16C.2(b), we accept the lower figure. A payment that the customer chose to make another way on its own initiative is not a Diverted Deal if you tell us within 5 business days of learning of it. Your commission on other customers is not affected. We never recover twice for the same loss: anything you pay under this clause counts towards any damages, account of profits or repayment under clause 16B.3 for the same deal.

16C.4 Why this is fair, and the only money remedy. We both agree that this clause protects Unleashed's legitimate interest in the leads and customers it pays you commission to win, that the amount is a proportionate measure of what Unleashed loses (and is capped at 12 months of receipts), and that it is not a penalty. Apart from an injunction or other order under clause 16B.4, and a ban under clause 19.5 where the Diverted Deal is also Serious Misconduct, this clause is the only way commission is lost or money is owed to us because of a Diverted Deal.

17. Anti-bribery, sanctions and fair dealing

17.1 You must not offer, give, ask for or accept any bribe or improper payment or benefit in connection with this Agreement, and you must comply with the Bribery Act 2010 and, where relevant, the US Foreign Corrupt Practices Act. You must not offer customers cash, gifts or kickbacks to buy, other than discounts or offers we have approved.

17.2 You must not promote or sell our products to any person or in any country subject to UK or US sanctions, and you must tell us immediately if you become aware of a sanctions issue.

17.3 You must not use the programme to launder money or to make or receive payments for anyone else.

18. Liability

18.1 What we never limit. Nothing in this Agreement limits or excludes either party's liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or anything else that cannot be limited or excluded by law.

18.2 Commission and buyout are not limited. Clause 18.3 does not limit our liability to pay commission or a Buyout Price, or damages for commission (including future Trail Rate commission) you lose because we wrongly withhold, forfeit, reverse or end your entitlement to it.

18.3 Our limit. Subject to clauses 18.1 and 18.2, our total liability to you under or in connection with this Agreement in any 12-month period is limited to the greater of £1,000 and the total commission paid to you in the 12 months before the event giving rise to the claim.

18.4 Excluded losses. Subject to clauses 18.1 and 18.2, neither of us is liable for loss of profit, loss of opportunity, loss of goodwill, or indirect or consequential loss. For clarity, commission you would have earned under this Agreement but for our breach is direct loss and is not excluded. This clause 18.4 does not limit your liability for breach of clauses 13.7, 13.8, 15, 15A, 15B, 16, 16A or 17, under clause 18.6, or for fraud; for those, Unleashed may recover its loss of profit and goodwill on the customers, leads and opportunities affected.

18.5 The portal and tracking. We will use reasonable care and skill in operating the portal and tracking, but we do not guarantee it will be uninterrupted or error-free. If tracking fails, we will use other reasonable evidence (such as lead registrations and correspondence) to attribute sales fairly.

18.6 Your indemnity. You will compensate us for losses, refunds and reasonable legal costs that we suffer because of a claim by a customer, regulator or other third party arising from your (or your helpers') breach of clauses 9.2, 11, 13, 15, 15A, 15B, 16, 16A or 17, or your fraud, including the reasonable costs of investigating and dealing with a personal data breach involving Company Data. We will tell you promptly of any such claim, take reasonable steps to limit our losses, and not settle it without consulting you. This indemnity does not apply to the extent the loss was caused by our own act or omission (including our approved materials). It does not cover any fine or penalty a regulator imposes on Unleashed, and (except for fraud or a deliberate breach) it is limited to the commission paid to you in the 12 months before the claim.

19. Suspension and ban

19.1 When we may suspend. We may suspend your account while we investigate a reasonable suspicion of Serious Misconduct, Misconduct, a Selling Breach, a breach of the Protection Clauses, a data breach, or a sanctions or KYC issue, for up to 60 days or until any clause 9 decision, and we will tell you why unless the law prevents us.

19.2 Effect of a suspension. While your account is suspended:

(a) no new commission accrues on any customer;

(b) nothing is paid out to you, and a payout already being prepared is held and not sent;

(c) your links, codes and lead registration stop working, and we may suspend your access to Company Leads and Unleashed systems; and

(d) commission you have already earned (whether Pending or Available to withdraw) is not cancelled: it stays in your account and keeps clearing its hold. A suspension on its own never forfeits commission.

19.3 Lifting a suspension. When we lift a suspension, you earn again on Commissionable Receipts received after that, held payouts go ahead, and your earned commission is paid in the normal way under clause 8. No commission accrues for receipts received while you were suspended.

19.4 Guardian consent pauses. For a Partner aged 16 or 17 under the young partner terms, a pause because a parent or guardian has not yet given, or has withdrawn, consent is not a suspension under this clause: no new commission accrues during the pause, but commission already shown in the portal is not cancelled.

19.5 Ban for Serious Misconduct. We may ban your account only when we end this Agreement under clause 20.3 for Serious Misconduct (clause 9.2B), found on the balance of probabilities after the process in clause 9.3. From the moment of the ban:

(a) commission not yet paid to you (whether Pending, Available to withdraw or in a payout not yet sent) on customers affected by the Serious Misconduct is forfeited, and we may set off against your other unpaid commission the losses and costs we actually suffer because of it (clause 18.6); any other unpaid commission is paid to you;

(b) no new commission accrues on any customer;

(d) money already paid to you is not taken back, except under clauses 6.10 and 9.4(a); refund reversals of commission already paid to you still apply.

20. Term and termination

20.1 Term. This Agreement starts when you accept it and continues until ended under this clause.

20.2 Ending on notice. Either of us may end this Agreement for any reason by giving the other 14 days' written notice (including through the portal).

20.3 Ending immediately. Either of us may end this Agreement immediately by written notice if the other commits a material breach that cannot be remedied, or that is not remedied within 14 days of being asked to remedy it. We may also end it immediately under clauses 3.1, 9.2A(d) or 9.4(e), or if you breach clause 3.4 or 17. If we end this Agreement under this clause 20.3 for Serious Misconduct, we ban your account and clause 19.5 applies. If we end it under this clause for any other reason, clause 20.5 applies.

20.4 On termination. When this Agreement ends: your licence under clause 14 ends; you must stop presenting yourself as an Unleashed Partner and stop using our links and materials within 7 days; your registered leads lapse; you must comply with clause 13.8 (return, delete and confirm); you must stop using Unleashed systems except as we allow for a handover; and we may reassign your customers under clause 15B.3.

20.5 Commission after termination. Unless your account was banned for Serious Misconduct (in which case clause 19.5 applies), this Agreement ended because of a Misconduct decision under clause 9 (in which case clause 9.4 applies), or your entitlement has been bought out under clause 10:

(a) you continue to earn commission at the Trail Rate on Commissionable Receipts from your existing Referred Customers (attributed on or before the termination date) for as long as each customer keeps paying, subject to clauses 6.8 to 6.11, 8, 9, 10 and 16B, which continue to apply;

(b) you do not earn the boost or Standard Rate after termination, and you cannot become Active again unless you rejoin; and

(c) if you have not received any commission for 12 consecutive months, we may close your portal account after giving you 60 days' notice and paying any earned balance (even if below the payout threshold). Closing the account does not end your entitlement under (a): if commission accrues later, we will tell you by email and pay it once you confirm your payout details.

20.6 Mandatory buyout after termination. Clause 10.4 (mandatory buyout on a Sale) continues to apply after termination while you have a continuing entitlement under clause 20.5.

20.7 What survives. Clauses 6.10, 8, 9, 10, 12, 13 (including 13.7 and 13.8), 14.2, 15, 15A, 15B.3, 16, 16A, 16B, 18, 19.5, 20.4, 20.5, 20.6, 20.7, 22 and 23, Annex A, and any other clause intended to survive, continue after this Agreement ends, for the periods stated in them.

21. Changes to this Agreement and the Rate Card

21.1 Core terms. Everything in this Agreement (as opposed to the figures in the Rate Card) changes only through a new version of this Agreement that you accept in the portal. When we ask you to accept a new version, we tell you by email and in the portal what is changing and why. A new version takes effect when you accept it. If the version you last accepted promises a notice period before a new version, we will not ask you to accept before that period has passed. We may show you the request each time you open the portal, with a choice to accept it or to "Keep my current version"; only someone who has not yet accepted any version may be asked to accept before using the portal. Choosing to keep your current version never limits your use of the portal, your links, your leads or your payouts, and commission keeps accruing. You may decline it: if you do not accept it, the version you last accepted continues to apply. Our only response to your keeping your current version is, if we choose, to end this Agreement on 14 days' notice under clause 20.2; we will not end it, or treat you less favourably, in any other way because of it. If we end this Agreement for that reason, clause 20.5 applies, and nothing in this clause limits any right you have under regulations 15 to 18 of the Commercial Agents Regulations where they apply. A Rep under 18 never accepts a new version in the portal (clause 23A.14). We will never hold back, delay or reduce a payout because you have not accepted a new version. A new Rate Card version is not a new version of this Agreement and never requires you to accept or re-sign anything.

21.2 Products, prices and offers. We may change the products, prices, packages, allowances, top-up prices, lock-in terms and offers in the Rate Card at any time by publishing a new Rate Card version. The products, prices, packages, allowances, top-up prices, lock-in terms and offers in a new version apply to sales whose first paid invoice falls on or after its start date. Its commission figures apply under clause 21.3 (if worse for you) or clause 21.5 (if better), including on existing customers. We may change the Brand and Claims Rules, acting reasonably and only to keep marketing and selling lawful, accurate and consistent with our brand, by publishing the new rules in the portal and telling you about the change by email and in the portal; the change applies to new content and conversations from when we have done both, without needing your acceptance. For 7 days after that, we will not treat anything you do as Misconduct or a Selling Breach (clause 9), or as a reason to suspend you (clause 19) or end this Agreement (clause 20.3), only because it breaks the new or changed rule; instead we will tell you and ask you to stop or put it right. For anything you published or sent before then you have 7 days to bring it into line or take it down. This grace does not apply to anything that was also misleading or unlawful in itself, or that already broke the rules before the change, this Agreement or the law: you must stop that at once. A change to the Brand and Claims Rules never changes any commission term, sanction or process in this Agreement.

21.2A After you leave. Once this Agreement has ended, the Trail Rate, hold periods, payout threshold and payout schedule that apply to your commission under clause 20.5 are those in force on the Termination Date (or, if you left under clause 21.3, the ones in force before the change). Later Rate Card changes apply to you only if they benefit you.

21.3 Commission terms that are worse for you. A change (in a new Rate Card version, or in a new version of this Agreement you accept under clause 21.1) that is worse for you on any commission term, including any rate, trail, boost, bonuses, the care extra, setter or closer shares, hold periods, payout threshold, the Active window, lead protection, what counts as a Top-up, or a customer refund term that lengthens your clawback exposure, applies only to Commissionable Receipts received from the start of the first UK day after the later of the time our email is treated as received under clause 23.4 and the time we show the notice in the portal. Our notice says what is changing, why, the date from which it applies and your right to leave under this clause. There is no other notice period. We make such a change only for a genuine business reason that applies to every Partner on the same Rate Card (for example a change in our prices, costs, products or the law), the same for all of them and never to single you out. Your right to leave. If a change is worse for you in any way (for example a lower Standard Rate, Trail Rate, boost or care extra, a shorter Active window or lead protection period, or a longer hold period), you may end this Agreement by notice with immediate effect at any time within 30 days after the notice is treated as received. If you do: (a) the change is treated as never having applied to you, and we pay you any difference on Commissionable Receipts received between our notice and the date you leave as if the change had not been made; (b) clause 20.5 then applies using the Trail Rate in force before the change; and (c) clause 21.2A also applies. Leaving under this clause is not a breach by you. Nothing in this clause limits any right you have under regulations 17 and 18 of the Commercial Agents Regulations where they apply. For a Rep under 18, see clause 23A.14.

21.4 Limits on every change.

(a) No change reduces commission already earned or Pending, or commission on Commissionable Receipts received, or on Bought-Out Customers paid for, before the change takes effect.

(b) We make changes rationally, in good faith and for genuine commercial reasons, and never to avoid paying commission on a deal already won.

(d) If we withdraw a product, you keep earning on customers already on it.

(e) A payment link we issued before a change is honoured at the old price and commission for 14 days.

21.5 Changes that help you or are required by law. Changes that only benefit you (for example a higher rate) may take effect immediately. Changes needed to comply with law or a regulator's requirements may take effect when, and only to the extent that, the law or regulator requires, and we will tell you as soon as we can.

21.6 Versions. Every version of this Agreement is published in the portal with its version number, date and SHA-256 hash, and you can always view and download the version you accepted. We never change the text of a version after it has been published for acceptance; any change, however small, is a new version. When you accept, we email you a copy of the exact text you accepted. Each Rate Card version is published at https://partners.unleashed.vision/legal/rate-card with its number, start date and SHA-256 hash, is kept there permanently and is never edited after it is published; any change is a new version, so you can always see the figures that applied to any sale. If a Rate Card version shows an obvious error, we will correct it going forward only, by a new version with notice; we will not recover commission already paid because of the error unless you knew of it.

22. Additional terms for US Partners

22.1 Independent contractor. If you live or work in the United States, you are an independent contractor and not an employee of Unleashed for the purposes of all US federal, state and local laws, including the Fair Labor Standards Act, the Internal Revenue Code, and state wage, unemployment insurance and workers' compensation laws. You are not entitled to any employee benefits. You are free to perform services for others, set your own schedule and methods, use your own tools and engage your own assistants.

22.2 State-law caveat. Some US states use tests for employee status (for example the "ABC test" under California's Labor Code as amended by AB 5, or Massachusetts law) that may treat commission-only sales arrangements differently. Before you start, you must tell us in writing if you live or will work in California, Massachusetts, New Jersey, Illinois or any other state whose laws you understand may treat this arrangement as employment. We may decide not to accept Partners in certain states, or to offer different terms there, and may end this Agreement on notice under clause 20.2 if the law of your state would make the arrangement unlawful or treat you as an employee. Commission properly earned up to the end will still be paid.

22.3 Non-waivable rights. Nothing in this Agreement removes or limits any right you have under US federal or state law that cannot lawfully be waived or excluded by contract, and any provision is limited to the extent needed to comply with such law.

22.4 Governing law for US Partners. Clause 23.9 applies to US Partners, but this does not deprive you of the protection of any mandatory law of your state that would apply without a choice of law.

22.5 Electronic acceptance. Your acceptance under clause 24 is an electronic signature under the US Electronic Signatures in Global and National Commerce Act and the Uniform Electronic Transactions Act as adopted in your state.

22.6 State commission laws. If a US state law on paying commission to sales representatives applies to you (for example a law setting how soon commission must be paid after termination), we will pay commission within the time that law requires where it is shorter than the time in this Agreement.

23. General

23.1 Entire agreement. This Agreement (with the documents referred to in clause 1.2) is the entire agreement between us about its subject matter and replaces any earlier agreement, programme terms or understanding about it. Earnings examples, illustrations and upside cases (wherever they appear) are not forecasts or promises (clause 4.3). You agree you have not relied on any statement about earnings made by another Partner. Nothing in this clause limits either party's liability for fraud, or for a statement of fact in Unleashed's own official recruiting materials that was untrue when made.

23.2 Earlier partners. If you were a Partner under any earlier terms before accepting this Agreement: commission earned under earlier terms is unaffected; this version applies to Commissionable Receipts received on or after the later of 26 October 2026 and the time you accept it (clause 6.18); and until you accept it, your commission continues to accrue under the terms that applied before.

23.3 Assignment. You may not assign, transfer or subcontract this Agreement (other than using helpers under clause 4.7) without our written consent. We may assign or transfer this Agreement to a company in our group or to a buyer of all or part of our business on notice to you, provided the buyer takes on our obligations to you in full; this does not affect clause 10.4.

23.4 Notices. Notices under this Agreement must be in writing and may be sent by email: to you, to the email address on your Partner account (and also shown in the portal); to us, to legal@unleashed.vision (or any other address we tell you). An email notice is treated as received at 9am on the next business day after sending, unless the sender receives a delivery failure message. Notices about legal proceedings must also be sent by post to the other party's registered or home address. Every period in this Agreement that runs from a notice runs from when that notice is treated as received under this clause. You must keep your account email up to date, including after this Agreement ends, and a notice sent to the last email you gave us is validly given.

23.5 Waiver. A delay or failure to enforce a right is not a waiver of it.

23.6 Severance. If any part of this Agreement is found invalid or unenforceable, that part (or the smallest part of it that removes the problem) is treated as deleted, and the rest of the Agreement is unaffected. In particular, each of the obligations in clauses 13.7, 13.8, 15, 15A, 15B, 16, 16A and 16B, and each definition, category of person, product and activity, and time period in them, is separate and independent. If any of them would be valid if some words were deleted, it applies with those words deleted, and the others continue to apply in full.

23.7 Third-party rights. No one other than you and Unleashed (and our permitted successors and assignees) has any right to enforce this Agreement under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

23.8 Events outside our control. Neither of us is liable for delay or failure caused by events outside our reasonable control, but this does not excuse a payment obligation for more than 30 days.

23.9 Governing law. This Agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it are governed by the law of England and Wales.

23.10 Jurisdiction. Subject to clause 23A.9 (sales reps), the courts of England and Wales have exclusive jurisdiction over any such dispute or claim, except that (a) either of us may seek urgent injunctive relief in any court, and (b) for US Partners, clause 22.4 applies and nothing prevents a claim that by mandatory law must be heard in your state.

23.11 Talk first. Before going to court (except for urgent relief), we each agree to try to resolve any dispute by first raising it in writing and discussing it in good faith for at least 30 days.

23.12 Language. This Agreement is in English. Any translation is for convenience only. If a Spanish translation is needed for use in Panama, Unleashed will provide it at its cost; the English version prevails between us.

23A. Additional terms for sales reps

Draft — pending legal review.

23A.1 Who this applies to. This clause 23A applies only if Unleashed has given you a Rep Schedule (a "Rep"). If you have not, it does not apply to you. Your Rep Schedule, the Calling and Messaging Compliance acknowledgement, the Device and Account Addendum, the DM Setter Account Addendum, the Tax Declaration and (if you are under 18) the Under-18 terms are part of this Agreement, and clauses 1.2 and 23.1 include them. If any of them conflicts with clauses 1 to 23, clauses 4 (your independent status), 9, 19 and 20.5 always win, and any term that gives you more freedom over when, where, how and how much you work, or more protection, wins over one that gives you less. Otherwise this clause 23A wins over clauses 1 to 23, and your Rep Schedule wins only for your role, commission rate, Clawback Period and notice period. If you are under 18, the Under-18 terms and Minor Agreement section 14A win over this Agreement, the Rep Schedule and every other document whenever they give you more protection, including your right and your guardian's right to end your work at any time without notice.

23A.2 You are self-employed. You choose when and how you work. You do not have to do the work personally: you may send a substitute or use helpers on the terms in clause 4.7. We may refuse a substitute only for a reason in clause 4.7(a), or because they have not signed the Calling and Messaging Compliance acknowledgement and the data terms in clause 13.7 that every person handling Unleashed lead data must sign. We will not refuse a substitute for any other reason, and we do not need to be told why you are using one. Each substitute or helper gets their own login. You may work for other people, as long as it does not break clauses 15 and 16 (leads and clients stay with Unleashed). No hours, targets or quotas are required of you; any shared goals in your Rep Schedule are goals only, not obligations. Scripts and playbooks we share are optional guidance and are never compulsory: you may use your own words and your own approach (the only exception is the recording notice in clause 23A.8A). Lead lists we assign exist to allocate leads and to control compliance risk (so that two reps do not contact the same business and nobody contacts a person or business that has opted out). They are checked against the TPS/CTPS register and our do-not-call list; numbers on the register are tagged, not removed, and you may call them only as the Calling and Messaging Compliance acknowledgement allows. They do not direct how or when you work. You do not have to contact any lead we allocate to you. A lead you have not contacted within 14 days goes back to the shared pool, with no penalty and no effect on your account. Any daily limit on direct messages is a ceiling, never a minimum. Lead Gen warns you as you get near it (currently about 20 a day), and stops sending only at the level needed to keep Unleashed's Meta business accounts from being restricted by the platform (currently about 40 a day). Nobody expects you to reach it, and how many messages you send is never used to judge you. We do not guarantee you any work or any pay. There is no exclusivity and no minimum number of hours. You are not paid a salary, you set your own hours, and you use your own equipment. You are responsible for your own tax, National Insurance and social security (or those of the country you live in, for example Panama or South Africa), and for registering for them. Tell us your tax number (in Panama, your RUC) once you have one. Unleashed does not withhold tax from what it pays you. We intend that nothing here creates an employment relationship under the law of the country where you live. You confirm that you are allowed to work for yourself where you live (and hold any permit or residence status you need).

23A.3 Paid by results. You earn commission only on payments that clients have made and that have cleared. Clause 6.10 sets out when commission is taken back; your Rep Schedule may set a shorter Clawback Period but never a longer one.

23A.4 Not a commercial agency. You have no authority to negotiate or conclude contracts for Unleashed (clause 5), and our products are subscriptions to online services. For those reasons we do not expect the Commercial Agents (Council Directive) Regulations 1993 to apply to you. If a court or arbitrator decides that they do, clause 5.4 applies, and any notice period in your Rep Schedule is read as no shorter than the minimum in regulation 15.

23A.5 No bribes. Follow clause 17 and the Bribery Act 2010. Do not offer, give, ask for or accept anything of value to win or keep business. Tell us before you accept any gift worth more than £50 from a lead, client or supplier.

23A.6 Honest selling. Make only the claims in the claims sheet we give you. Never promise or imply guaranteed income or results. Never pretend to be another company, never say you are running a survey, and never hide that you are calling or writing for Unleashed.

23A.7 Lead data. Use lead data only for Unleashed's work. Do not copy it, export it or keep a copy anywhere else. Access lead data only by viewing it in Unleashed's systems and never download or export it. Tell us within 24 hours if any lead data is lost, stolen or sent to the wrong person. If you work from outside the United Kingdom in a country the UK has not recognised as adequate, the ICO's International Data Transfer Agreement (version A1.0, with the ICO's mandatory clauses), with its Tables completed in Schedule D (Unleashed as exporter and you as importer acting as processor, accepted by you separately in the Partners app), applies to all Company Data you access, and this sentence is Unleashed's written consent under clause 13.7(e) for that access only. Unleashed will complete and record a transfer risk assessment for your country before your first access, and your access does not start until it is satisfied.

23A.7A Data roles for Reps. Despite clause 13.1(a) and (b), every prospect, lead and client you deal with as a Rep is Company Data. You have no independent-controller role. You act only on Unleashed's instructions under clause 13.7 and Article 29 UK GDPR. Unleashed is the controller and is responsible to prospects and the ICO for its outreach.

23A.8 Calling and messaging rules; repayment; logs. You must follow the Calling and Messaging Compliance acknowledgement you sign. If you deliberately or recklessly break it, you must repay Unleashed for losses it suffers as a direct result, but not any fine or penalty a regulator imposes on Unleashed, and never more than the commission paid to you in the 12 months before the breach. This repayment does not apply to Reps under 18. We use call, message, dialler and access logs only to check compliance with marketing and data protection law, to keep Unleashed's records of who contacted which business (so nobody is contacted twice or after opting out), to attribute commission, and to investigate a complaint or suspected breach. We never use them to measure your hours, activity levels or call volumes, to rank you against other reps, or to manage your performance. Clause 23A.8A limits how call recordings are used.

23A.8A Call recording. Calls made or received on Unleashed business lines and the Unleashed dialler are recorded and transcribed, as set out in the Call Monitoring Policy (https://partners.unleashed.vision/legal/call-monitoring), which is part of this Agreement. We never record your personal phone or personal accounts. A Rep under 18 is recorded only if their parent or guardian has approved it, as the Policy says. As well as the purposes in clause 23A.8, we use recordings to check compliance and to detect and investigate leads diverted from Unleashed and sales agreed on a call but not taken through an Unleashed payment route (clauses 6.8A, 16A and 16C). Recordings are reviewed only on the triggers in that Policy or in limited random compliance sampling, and software flags never decide anything on their own. We never use a recording to score, grade or rank your selling style, to measure your hours or to set targets. Only named Unleashed staff may open a recording, and every access is logged. Before any step under clause 9, 16B, 16C or 19.5 based on a recording, clause 9.3 applies and we give you the full recording and transcript we rely on. You must open every call on an Unleashed line with the recording notice in that Policy; despite clause 23A.2, that notice is not optional.

23A.8B Sales meetings. Video or phone sales meetings with prospective clients, on any platform, may be recorded under the Call Monitoring Policy, to keep an accurate record of what was promised and to resolve disputes and complaints (and for coaching only if you ask). At the start of the meeting you must tell the prospect it is recorded and why, and get their OK; if they say no, you do not record and the meeting carries on. Record only on an account that Unleashed provides or approves, never a personal account. Recordings and transcripts belong to Unleashed. We keep recordings and transcripts of calls for 90 days and of sales meetings for 12 months from the meeting, and then delete them automatically, as the Policy says (longer only while a complaint or dispute is open). Listening to your own calls. You can listen to recordings of your own calls and meetings in the portal for your own training while we keep them under section 8 of that Policy. We do not give out downloadable copies. A Rep under 18 does not run video or phone sales meetings and never records one; meetings for leads they set are run by an adult Rep or by Unleashed.

23A.9 Law and disputes for reps. English law governs this Agreement. Any dispute worth more than £25,000 that we cannot settle under clause 23.11 is finally settled by arbitration under the LCIA Rules, with one arbitrator, seated in London, in English, and an award may be enforced in any New York Convention country (including South Africa and Panama). Any other dispute goes to the courts of England and Wales under clause 23.10. Nothing in this clause stops either of us from asking any court for urgent injunctive relief, stops you from bringing any claim in an employment tribunal or court that the law says cannot be excluded, or applies to a Rep under 18 or to their parent or guardian.

23A.10 Ending. Either of us may end this Agreement by giving the notice stated in your Rep Schedule, which is never less than 14 days. The Termination Date is the end of that notice. If we end your access to Unleashed systems before then, commission on Commissionable Receipts received during the rest of the notice period is paid at your Standard Rate (not the Trail Rate). Clause 20.7 applies, and clauses 23A.7 to 23A.9, 23A.12 and 23A.13 also continue after the end.

23A.11 How reps are paid. We pay commission through the payout method in clause 8, or, if your Rep Schedule says so, by bank transfer to an account in your own name (or, under 18, the account in 14A.7 of the Minor Agreement). Payment into that account discharges our obligation. You do not need to invoice us. If you are VAT-registered we will issue self-billing invoices only under a separate written self-billing agreement that meets HMRC's rules. You pay your own bank and conversion fees. If you live in Panama and choose to invoice us, a valid invoice is one that meets Panamanian invoicing rules (including electronic invoicing where it applies to you), shows your RUC once you have one, and is addressed to Unleashed OS Ltd at the address at the top of this Agreement. Assume your Unleashed income is taxable in Panama unless your own accountant confirms otherwise in writing.

23A.12 Working from outside the UK. UK rules on calls and messages apply to every UK business you contact, wherever you are. Calls to UK businesses should reach them at a reasonable time for that business (normally when it is open), out of courtesy to the customer and to keep Unleashed's numbers from being reported. When and how much you work is up to you. Call only through the Unleashed dialler, which shows the number Unleashed allocates to you. Before your first access to lead data we will complete a transfer risk assessment (clause 23A.7), and we may refuse or end access if it fails.

23A.13 Closing sales and taking payment. If your Rep Schedule lets you close sales: never ask for or accept card numbers by phone, direct message or email. Send only the Unleashed payment link. State only the prices, terms and features in the current written offer, the Rate Card and the Customer Terms, and promise nothing that is not in writing. Before the buyer pays, tell them the price, billing, renewal and cancellation terms. Send every buyer the Unleashed payment link: the pay link records the sale automatically when the buyer pays.

23A.14 Under 18. You must be 16 or older to be a Rep. Under 16 you cannot be a Rep. If you are 16 or 17, you do not accept this Agreement yourself: you may work only under the Minor Agreement (including its section 14A and the Under-18 terms), which your parent or legal guardian co-signs, and the parts of this Agreement that the Minor Agreement applies to you apply only as limited by it. If you are under 18: a Rep under 18 never accepts a new version in the portal, and we never send you care requests; before any change to the terms or commission that apply to you (a new Rate Card, a change to the Brand and Claims Rules or a new version) we email your parent or guardian first; the change applies to you only 7 days after that email; and if you or your parent or guardian end the agreement within 30 days after that email, the change never applies to you. You keep full use of the portal in the meantime.

23A.15 Reps in Panama. You provide services as an independent professional through your own registration (RUC and, where required, aviso de operación). You may provide services to other clients. You set your own working days and hours, you may decline any lead, and you may use a substitute under clause 23A.2. You are responsible for your own Caja de Seguro Social contributions as an independent worker. If a Panamanian court or authority decides that you are an employee, you have every right Panamanian law gives you and nothing in this Agreement removes them, and amounts we paid you count towards anything found to be owed so far as Panamanian law allows.

24. Acceptance

24.1 You accept this Agreement by ticking the acceptance box and clicking "I agree" in the apply flow or the portal, after being given the chance to read it in full.

24.2 When you accept, we record your account identity, the version number, the date and time, your IP address and browser user agent, and the SHA-256 hash of the exact text of this version that was shown to you. That record is evidence of what you agreed to and when.

24.3 You can view and download the accepted version at any time in the portal and at /legal/partner-agreement.

24.4 By accepting, you confirm that: you are 18 or over (clause 3.1; a Rep aged 16 or 17 signs the Minor Agreement instead, clause 23A.14); you are acting in the course of your own business (clause 3.2); you understand you are self-employed and commission-only with no salary and no guaranteed earnings (clause 4); and you have read clauses 6.9 (hold period), 9 (conduct conditions and forfeiture), 10 (buyout), 13.7 and 13.8 (Company Data), 15 to 16C (confidentiality, ownership of leads and clients, the restrictions that protect them and Diverted Deals), 18 (liability and indemnity), 19 (suspension and ban), 21 (changes, including new Rate Card versions, which apply without your acceptance) and, if you are a Rep, 23A.8, 23A.8A and 23A.9 (indemnity, logs, call recording and disputes).

Annex A — Definitions

In this Agreement:

Active has the meaning in clause 6.4.
Average Monthly Commission has the meaning in clause 10.2.
Brand and Claims Rules means the rules on marketing, claims and conduct published in the portal from time to time, together with clause 11.
Call Monitoring Policy means the Unleashed Call Monitoring Policy published at https://partners.unleashed.vision/legal/call-monitoring, which is part of this Agreement for Reps (clause 23A.8A).
Bought-Out Customers has the meaning in clause 10.1.
Buyout Date and Buyout Price have the meanings in clauses 10.6 and 10.2.
Company Data has the meaning in clause 13.1(d).
Company Leads and Lead Data have the meanings in clause 2.1. A Company Lead (an "Unleashed lead") is a lead Unleashed gives you; a prospect you found yourself does not become a Company Lead by being added to Unleashed systems (clause 15A.4).
Commissionable Receipts means amounts actually received by Unleashed in cleared funds from a Referred Customer for a product, net of the deductions listed in clause 6.8.
Confidential Information has the meaning in clause 15.1.
Competing Product has the meaning in clause 16.1(d).
Control means the power of a person to secure that the affairs of Unleashed are conducted in accordance with their wishes, whether by holding shares, voting power or rights under the articles or any agreement, as defined in section 1124 of the Corporation Tax Act 2010.
Diverted Customer has the meaning in clause 16B.2(a).
Diverted Deal and Lost Net Receipts have the meanings in clause 16C.
Forfeiture Date has the meaning in clause 9.4(b).
Standard Rate has the meaning in clause 6.3.
care contact, care extra and care request have the meanings in clause 6.14A.
Misconduct means Misrepresentation or Fraud, each as defined in clause 9.2.
Serious Misconduct has the meaning in clause 9.2B.
Selling Breach has the meaning in clause 9.2A.
New Paying Client means a Referred Customer who pays their first ever invoice with an amount greater than zero, for any product, after attribution to you; a customer who previously paid us is not a New Paying Client again on resubscribing.
Partner means you, and a Partner account means your account in the portal.
portal means the Unleashed Partners web portal and any app we provide for the programme.
Pre-Existing Client has the meaning in clause 16.7(d).
Protection Clauses has the meaning in clause 16B.1.
Customer Terms means the terms on which customers buy Unleashed products, published at https://partners.unleashed.vision/legal/customer-terms; the money-back guarantee and cancellation rules referred to in this Agreement are those in the Customer Terms.
Rate Card means Unleashed's versioned Commercial Schedule of products, prices, offers and figures described in clause 1.2, published at https://partners.unleashed.vision/legal/rate-card and shown in the portal as the Rate Book; each version is numbered, dated, carries a SHA-256 hash and is kept permanently (clause 21.6).
Rep and Rep Schedule have the meanings in clause 23A.1.
Minor Agreement means the Unleashed Partner Agreement for 16 and 17 year olds (and, for reps, its clause 14A and the Terms and Privacy Note for Under-18 Reps); "young partner terms" and "Under-18 terms" mean the same.
Clawback Period has the meaning in clause 6.10.
Referred Customer means a customer attributed to you, in whole or in part, under clause 7.
Restricted Customer, Restricted Lead, Restricted Person and Termination Date have the meanings in clause 16.1.
Sale has the meaning in clause 10.4.
setter and closer have the meanings in clause 7.2.
Top-up has the meaning in clause 6.8.
Trail Rate has the meaning in clause 6.5.
Unleashed systems means the portal, CRM, inbox, phone numbers and other tools we provide for the programme, including Lead Gen, the Partners app, the dialler and any Unleashed social media business account we give you a role on.
In clause 23A and the rep documents, lead data means Company Leads and Lead Data, and claims sheet means the Brand and Claims Rules.
A reference to a law includes it as amended or replaced, and any equivalent law in the place where you work.
Including and similar words mean "including without limitation".
Writing includes email and notices in the portal.

Annex B — Commission summary (the figures are in the Rate Card)

This Agreement does not state commission or product figures: they are in the Rate Card version that applies under clause 21 (https://partners.unleashed.vision/legal/rate-card). This table summarises the rules only.

Item	Rule
Standard Rate (Active)	The flat rate in the Rate Card on every payment received on or after the later of 26 October 2026 and the time you accepted this version, whatever the client (never less than your old rate on a client who first paid before you accepted this version: clause 6.3A). XP, level and badges never change it (clause 6.3)
Active window	At least 1 New Paying Client within the Active window in the Rate Card, counted from your most recent New Paying Client's first paid invoice; a grace window of the same length from approval (clause 6.4); we warn you before it runs out
Trail Rate (not Active, and after termination)	The Trail Rate in the Rate Card, or your Standard Rate if lower (clause 6.5)
New-client boost	Standard Rate plus the boost in the Rate Card on each New Paying Client's first paid invoice, all products (clause 6.7)
Care contact	Unleashed looks after clients. Only if we ask you in the portal do you become a client's care contact; while you are, you earn the care extra in the Rate Card on that client's subscription payments every month, with no check-in schedule, until you hand care back, the client asks not to be contacted, or we end the request or move care. Not paid while you are not Active, or on one-off purchases (clause 6.14A)
Bonuses	Discretionary, set by us; none is promised until paid (clause 6.17)
Top-ups, minute and message packs	No commission (clause 6.8). Upgrading to a bigger plan earns commission on the new plan's price
Payment routes	Commission on payments through any Unleashed payment route, or as if through your link if Unleashed takes payment another way (clause 6.8A)
Prepaid lock-ins	Worked out month by month as if paid each month separately; a partial refund reverses only the months refunded (clause 6.8B)
Setter / closer split	The shares in the Rate Card, of every receipt, including the boost; 100% if you do both; each at their own rate (clause 7.2)
Lead registration protection	The lead protection period in the Rate Card (clause 7.3)
Hold period before commission is earned	The new-client hold and the later-payment hold in the Rate Card; a shorter trusted hold for Trusted Partners. Cancelled if the payment is refunded during its hold, or the client cancels during the new-client hold (clause 6.9)
Suspension	Nothing new accrues and nothing is paid out while suspended; commission already earned is kept and paid when the suspension is lifted
Ban (Serious Misconduct only)	Commission not yet paid on the customers affected is forfeited; other unpaid commission is paid; nothing new accrues
Clawback	Refunds the customer is entitled to, chargebacks, and refunds caused by your Misconduct reverse the related commission, within the Clawback Period (90 days). Goodwill refunds we choose to give never do. A refund under the money-back guarantee in the Customer Terms reverses the related commission
Leads and clients	Belong to Unleashed. Covers only clients you dealt with in your last 12 months and leads we gave you that you spoke to or messaged in your last 6 months. After you leave: no soliciting those clients for 12 months; no dealing with them in competing products, no competing sales to those leads and no poaching staff or Partners you worked with, for 6 months. You can work for competitors. Return or delete Unleashed data within 7 days
Minimum payout	The threshold and schedule shown in the portal, paid to your agreed payout method (clause 8.3)
Buyout	10 × the greater of Average Monthly Commission (over the last 3 full months) and Current Monthly Commission; Unleashed's option only (not in your first 12 months); mandatory on a Sale

Annex C — Partner privacy notice

Who we are. Unleashed OS Ltd (details at the top of this Agreement) is the controller of your personal data as a Partner. Contact: legal@unleashed.vision.

What we collect. Your name, contact details, country, age confirmation, answers you give when you apply (including any screening call and its notes), your acceptance record (clause 24.2: account, version, time, IP address, browser and text hash), your leads and referred-customer attributions, commission and payout records, tax details you give us or the payout provider, records of any clause 9 or clause 16B process, and logs of your use of Unleashed systems (such as logins, views and exports of lead and client data). If you are a Rep, also: your date of birth, photo ID and a selfie of you holding it (see Photo ID below), tax residence and tax numbers (UTR, National Insurance number, South African tax number, national ID or passport number and local tax ID), recordings and transcripts of calls you make on the dialler, logs of your calls, messages and access, and, for under-18 reps, your parent or guardian's details.

Why, and our lawful basis. To decide your application and run the programme, calculate and pay commission (performance of this Agreement); to keep tax, accounting and anti-fraud records and to meet sanctions and reporting duties (legal obligation); and to protect customers, our leads and client data, prevent fraud and defend legal claims (our legitimate interests). We use call recordings (including recordings of sales meetings with prospective clients), transcripts and call, message and access logs to check compliance with marketing and data protection law (clause 23A.8), keep contact records, attribute commission, handle complaints, detect and investigate diverted leads and sales not recorded or not taken through an Unleashed payment route, train you if you ask, and establish facts in disputes (legitimate interests; see the Call Monitoring Policy, including our summary of the balancing test). Never to measure your hours, rank you or set targets. Reps under 18 are never recorded.

Photo ID. If you are a Rep, we ask for photo ID, and a selfie of you holding that ID, at the last onboarding step before you get your first leads, not when you sign up. The check is required for every Rep: we trust Reps, who work remotely, with our clients and our brand, so we need to know who you are. We ask for the selfie because fake ID images are now easy to make with AI. An automated check reads the ID and the selfie first. It uses a third-party AI service (Anthropic), which is barred by contract from using the images to train its AI models and, under its published data policy, normally deletes them within 30 days (it may keep them for up to 2 years if its safety systems flag them for possible misuse, or for longer where the law requires). A person may also review them. We do not use an identity-verification company. We use it to confirm who you are and your age (and, for under-18s, who your guardian is), to prevent fraud and to meet sanctions checks (legitimate interests; for age, also our duty to protect children). The images are kept in private storage, encrypted at rest by our storage provider. Only people we authorise in writing can open them (today that is one person, our founder), through a link that expires after 2 minutes, and every time a person opens them, or the automated check reads them, it is logged and shown to you in the portal. We do not use face-recognition on it, we do not match the face in the selfie to the face on the ID, and we do not create a face template. The automated check reads the ID (name, date of birth, expiry and whether it looks genuine) and checks that the selfie shows a real person holding an ID document; our own system then checks that the name and date of birth match what you gave us, that you are 18 or over and that the ID has not expired. It does not check that the face in the selfie is yours. If any of this is not clear, a person checks instead. An automatic approval is not looked at by a person by default, but a person can review any automatic approval at any time. The AI never rejects your ID: only a person can reject it. If the date of birth we hold for you shows you are under 18, or we do not hold one, your ID is never checked automatically and a person checks it; if an ID sent to the automated check shows you are under 18, it is never approved automatically and a person reviews it. You can choose to have a person check your ID instead of the automated check: choose "Have a person check my ID instead" on the ID upload screen before you upload (or, if you have already uploaded, by ticking the same choice when you accept this version), or email legal@unleashed.vision, and we will not send your images to the AI service (your leads may then take longer to unlock). The same rules apply to the selfie as to the ID. We keep the images while you are a Partner and for 2 years after you stop: 2 years after your account is closed or this Agreement ends, or after 2 years with no activity on your account, whichever is first, unless a chargeback on any of your sales is still open, in which case we delete them when it closes. We keep them for that time so that if there is fraud, a dispute or a legal claim about who did the work, we can show it (legitimate interests; establishing and defending legal claims). After that they are deleted automatically and we keep only a record: document type, issuing country, last 4 digits, the date checked and whether it was checked automatically or by a person. When the automated check runs, we also keep its result (the decision, its reasons, and the name and date of birth it read from your ID, not the images) and the AI model used for 2 years from the check, then delete it; if your ID images are rejected, or you ask us to delete them early, we delete this result at the same time. Ask and we will delete them earlier, unless a dispute, claim or fraud check about your work is open. We delete rejected images straight away, and always within a day (any copy held by the AI service is deleted under its own policy described above). We never send the ID or selfie images to anyone outside Unleashed (other than our storage provider holding them for us, and the AI service that reads them for the automated check, which is barred by contract from using them to train its AI models and, under its published data policy, normally deletes them within 30 days (it may keep them for up to 2 years if its safety systems flag them for possible misuse, or for longer where the law requires)), unless the law requires it; a payout provider may run its own identity check when you set up payouts. Your Active status, level, Trusted Partner status and commission are calculated automatically from sales data; you can ask for any of these to be checked by a person at any time, and decisions under clause 9 are always made by a person.

Who we share it with. Our payout and payment providers (such as Wise and Stripe, for payouts and identity checks), our hosting, database, email, telephony and analytics providers acting for us, call transcription and analysis providers acting only on our instructions (named in the portal), who may not keep or reuse recordings, our professional advisers, tax authorities where the law requires, and a buyer of our business under clause 10.4 or 23.3. Some of these providers are in the United States or elsewhere outside the UK; where they are, we rely on UK adequacy regulations or the ICO's International Data Transfer Agreement, or the EU Standard Contractual Clauses with the ICO's UK Addendum. ID images for the automated check go to Anthropic Ireland Ltd and are processed by Anthropic PBC in the United States under those clauses, which are part of Anthropic's Data Processing Addendum. If you are in South Africa and POPIA applies, we send your information outside South Africa only to recipients bound by a binding agreement that gives it protection substantially similar to POPIA, including on onward transfer (section 72(1)(a) of POPIA); this covers both sending it to us in the UK and our onward transfer to Anthropic. No decision based only on automated processing has a legal effect against you (section 71 of POPIA): the automated check can only approve, never refuse. You can complain to the ICO or, in South Africa, to the Information Regulator (inforegulator.org.za). HMRC and other tax authorities receive your details where the law requires it.

How long we keep it. For as long as you are a Partner or have a continuing entitlement to commission, then for 6 years (the period in which legal claims can be brought and tax records must be kept), after which we delete or anonymise it. If your application is not accepted, we delete your application data (including any screening call recording and transcript) within 90 days unless you ask us to keep it for a future opening. Specific periods: call recordings and transcripts 90 days and sales-meeting recordings and transcripts 12 months from the meeting (longer only while a complaint or dispute is open); bank details for payouts 12 months after your last payout (payout records are kept 6 years, below); call, message and access logs 2 years; ID images and selfies 2 years after you stop being a Partner or 2 years without activity on your account, whichever is first (longer only while a chargeback on your sales is open), and rejected images within a day (verification record kept 6 years); the log of who opened them until 2 years after the images are deleted; tax details, payout records and signed agreements 6 years after this Agreement ends; signature records (including IP address and device) 6 years after the agreement ends, then deleted; guardian details 6 years after the child's agreement ends.

Your rights. You can ask for access to, correction or deletion of your data, ask us to restrict or stop using it, ask for a copy in a portable format, and object to processing based on our legitimate interests, by emailing legal@unleashed.vision. You can also ask for copies of your call recordings and transcripts, and our log of who listened to them (this is your right of access under data protection law; listening to your own recordings in the portal under clause 23A.8B is separate). Some data we must keep by law. You can complain to the Information Commissioner's Office (ico.org.uk), though we would like the chance to put things right first.

If you live in Panama. We process your identity, tax and bank details in the United Kingdom to pay you and meet tax and anti-fraud duties. You consent to this processing and to the transfer of your data to the United Kingdom (Law 81 of 2019 and Executive Decree 285 of 2021). You may access, correct, delete, object to and port your data (ARCO rights) by writing to legal@unleashed.vision, and complain to ANTAI.

If you live in South Africa. POPIA also protects you, and you can complain to the Information Regulator (inforegulator.org.za).

Schedule D — International Data Transfer Agreement Tables (Reps outside the UK)

Draft — pending legal review. To be completed for each Rep outside the UK before their first access to lead data, and accepted separately in the Partners app.

The ICO International Data Transfer Agreement (version A1.0, including the ICO's mandatory clauses) applies under clause 23A.7, with these Tables:

Table	Content
Table 1: Parties	Exporter: Unleashed OS Ltd (details at the top of this Agreement), UK, controller. Importer: the Rep (name, address and country as recorded in the Partners app), acting as Unleashed's processor.
Table 2: Transfer details	UK law governs; the courts of England and Wales; the importer is a processor; the IDTA runs for as long as the Rep has access to lead data; the importer may not transfer the data onward.
Table 3: Transferred data	Business contact details, names, job titles, call and message notes of Unleashed's UK leads and customers, viewed in Unleashed systems only; no special category data is sought, but incidental special category data may appear in call notes, recordings and transcripts, and it is not used or kept beyond the retention period; data subjects are Unleashed's leads, customers and their staff; purpose: contacting and selling to them for Unleashed.
Table 4: Security	View-only access through Unleashed systems hosted outside the importer's country; no downloads or exports; device lock and updates (Device and Account Addendum); access logged; access ends at once when the Rep's work ends.
Transfer risk assessment	Completed and dated per country before first access; reference recorded in the Partners app

End of Unleashed Partner Agreement, Version 9 (internal reference v11).

Current Rate Book figures